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"Incredible. Our favorite vacation spot."

"Great time, beautiful hotel"

"Very nice property, beautiful rooms, food was amazing. So much to do specially with kids."

"Best place to stay !"

"Absolute great place to vacation with you spouse. The staff are amazing , the food is amazing great rooms too"

"The bungalows over the water were beautiful! It’s a wonderful experience without a long flight. The staff are friendly, very helpful and efficient. The food was wonderful!"

"Nice hotel beautiful really recommend"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."