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Hotel Punta Esmeralda Playa del Carmen

3.0 star property
Travelers find serenity at this peaceful retreat near Punta Esmeralda Beach, where pool lounging and shoreline strolls create the perfect balance of relaxation

Choose dates to view prices

Located just steps from Punta Esmeralda Beach, this tranquil property features an outdoor pool and restaurant for guests to enjoy. Visitors can connect to WiFi, relax on the sunny terrace, or venture to nearby attractions including Gran Coyote Golf and Mamitas Beach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

7.8 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room Superior

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Superior

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Suite Luxury

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite Luxury

  • 30 sq m
  • Sleeps 2

View all photos for Double Suite Luxury

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Suite Luxury

  • 45 sq m
  • Sleeps 4

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Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
The price is ￥14,367
￥18,167 total
includes taxes & fees
Apr 17 - Apr 18
Holiday Inn Express & Suites Playa Del Carmen by IHG
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About the neighborhood

Located near the bay, Hotel Punta Esmeralda Playa del Carmen is in Luis Donaldo Colosio neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Punta Esmeralda Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Gran Coyote Golf and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing. Visit our Playa del Carmen travel guide
Map
77710, QROO, Playa del Carmen, CALLE 110 ENTE AVENIDAS 10 Y 15

What's nearby

  • Sunrise in Mexico.. Took this while on Holiday in mexico
    Playa 88
    11 min walk - 1.0 km
  • Church of Guadalupe, Tapalpa (Mexico)
    Guadalupe Church
    14 min walk - 1.2 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    3 min drive - 2.5 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    4 min drive - 2.9 km
  • Punta Esmeralda Beach
    11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN)
    47 min drive

Restaurants

  • Naos
    17 min walk
  • Hadar
    17 min walk
  • Sunset Grill
    6 min walk
  • Capella
    7 min walk
  • illy cafe
    7 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Hotel near Punta Esmeralda Beach
Located close to Gran Coyote Golf and Mamitas Beach, Hotel Punta Esmeralda Playa del Carmen provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a vending machine, and smoke-free premises
  • An elevator and a 24-hour front desk
Room features
All guestrooms at Hotel Punta Esmeralda Playa del Carmen feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 21-inch TVs with satellite channels
  • Refrigerators, fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Resto Esmeralda

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2017
  • Mediterranean architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Punta Esmeralda Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Punta Esmeralda Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Punta Esmeralda Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 10 (subject to availability).

What time is check-out at Hotel Punta Esmeralda Playa del Carmen?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Where is Hotel Punta Esmeralda Playa del Carmen located?

Located in Luis Donaldo Colosio, this beach hotel is within 2 mi (3 km) of Punta Esmeralda Beach, Mamitas Beach, and Gran Coyote Golf. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are also within 6 mi (10 km).

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Reviews

Hotel Punta Esmeralda Playa del Carmen Reviews

7.6

Good

8.0

Cleanliness

6.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 165 out of 373 reviews
Rating 8 - Good. 90 out of 373 reviews
Rating 6 - Okay. 38 out of 373 reviews
Rating 4 - Poor. 38 out of 373 reviews
Rating 2 - Terrible. 42 out of 373 reviews

Reviews

Verified

8/10 Good

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good pool at the nice.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Near by a beatifull beach
Stayed 21 nights in Jan 2025
Verified

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Amenities
Far from 5ta but close to beaches ⛱️
Stayed 11 nights in Feb 2025
Verified

6/10 Okay

JUAN

Liked: Staff & service
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

alarice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, i REALLY wanted to love staying here. We wanted to get away for the holidays, stay away from the resorts and support a smaller community outside of the craziness of the tourist area. I knew things may be subpar bc of the christmas vacationers. This location is super quiet and very close to one of the most beautiful, public (free) beaches in playa (beach 88) Unfortunately, thats where the perks kind of stop. The continental breakfast was brown apples and bimbo toast. I get it, i'm not expecting anything huge but be honest in the profile guys! We came down multiple times between 7:30-9:00 and often there were just the 'scrappy ends' left. The room we stayed in was modest. The FIRST room we stayed in had no windows, no toilet seat and no blanket. We toughed it one night and then the next day mentioned to the staff we were cold and the toilet seat was non-existent. They switched our room quickly that afternoon and put us on the 4th floor which was a huge gain from where we were originally that morning. I noticed I left my shampoo in the former room and asked the staff if they had collected it since it had only been 4 hours since we switched and the maid had 'thrown it out'. Beds were made but room never swept over 6 days of staying there. We would have even swept ourselves! no towels were given unless you asked 2-3 times. We were going to tip at the end of the stay but I couldn't after dropping the ball so many times.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Leslie Mayté

Liked: Cleanliness, amenities, property conditions & facilities
cheap price for a good staying
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap but not decent hotel, only one night for those in great need. Towels are dirty and worn, breakfast cosists of coffee and apple, washrooms need to be renovated
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and people
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel!
Verified

2/10 Terrible

patricia

Disliked: Cleanliness, amenities, property conditions & facilities
The room provided was completely decrepit. I find it astonishing that any employee would be comfortable putting a guest in that room. After a long day of traveling. We arrived at the room and the sheets were dirty with yellow stains and blood, the room was so humid the walls had black mold including in the bathroom. The towels provided were also dirty so much that at night i even decided to go buy a towel. Do yourself a favor don't stay here
Blood stain
Mold
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy area, you can see roof tops very dirty
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Aaron Sandy Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente facilities and easy to move around
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nice pool area
Stayed 5 nights in Feb 2023
Verified

2/10 Terrible

Kayleen

Disliked: Amenities, property conditions & facilities
Skip this place.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

ROSELINE

Disliked: Staff & service
Taxi service for shuttles and $1100 pesos for transportation each way from and to the airport.
Stayed 28 nights in Jan 2025
Verified

8/10 Good

JOSUE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, but not hot water
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not near the beach or shopping. Staff was nice.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Luis Alberto Castro

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience hope have best better deals next time
Stayed 1 night in Feb 2023