Find hotels in Ejidal, Playa del Carmen from ￥2,708

"Yes "

"I love traveling to this resort. The Staff is like family to us and we love them all. They always go above and beyond. If i could critique anything about this resort is the food. I am lucky on this trip, we stayed in the Royal Level with excellent food choices. Outside of the royal level the food seems to be consistent but also the same flavors and quality throughout. The food is made for the masses and quality suffers due to this. "

"All perfect "

"Great staff"

" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."

"Excellent "

"Very nice place. "

"It was our 25th wedding Anniversary. We loved our swim-out room. The staff and our concierge, Leonardo were fantastic. Our only issue was that we stayed during the rainy season in September, which is no fault of the resort. It literally rained for our entire 5 night stay. "

"our stay was excellent everything about the resort great the only i would change is more american food made available"