シカレの五つ星ホテル

「Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

「El mar es espectacular, puedes pasar horas haciendo snorkel y descubrir siempre cosas nuevas. El servicio del concierge también muy bueno」

「My family and I stay was nice. The staff were friendly and helpful. First day there we met a staff named Norma and she was excellent from start to finish. We traveled for my daughter’s 7th birthday and I must say Norma went all out by getting her a cake some balloons and a nice gift. The jelly house was a hit. My daughter enjoyed going and spending time with other children as well as the staff, she calls them her teachers lol. The food was ok could have been better. If I must say breakfast may...

「​We recently stayed at the Paradisus Playa del Carmen and loved every minute! Having visited many Mexican resorts, I can confidently say this is the best one yet—we were already planning our return before we even checked out. ​The service is top-tier. We felt pampered and special thanks to the incredibly friendly staff. A special shout-out to the 24/7 Nespresso shop team, especially Oriel, for the best coffee and treats. We also loved the thoughtful details, like poolside mangoes on a stick and...

「Love this property. So many pools to choose from and relax.」

「Hotel, restaurant, room and pool are really clean. Every staff is really kind and polite. I would like to stay again if I visit Mexico next time.」

「Expensive for what you get; the facilities are not even new. Breakfast included, but 50,000 yen for two people for two nights is overpriced. The food isn’t particularly good either. I’ll never stay here again. This area doesn’t even have Uber, and taxi drivers try to rip you off. I’ll never visit again.」

「Before we decided to visit Grand Sirenis Resort and Spa, I researched a number of properties. I was looking for a resort the was fully ADA accessible, because my son is a wheelchair user. I also needed the resort to be luxurious and cater to young adults and adults alike. What we discovered there was worthy of the five diamond status it earned. The property is gorgeous and immaculate. No detail over looked. The staff, including: Victor, Christian, Juan, Checo, Alfredo, and Julio made our family...