Find 5 Star Hotels in Playa del Carmen from ￥25,032

"My first real vacation since becoming a mom, and I didn’t realize how much I needed it until I arrived. Warm air, the sound of the ocean, and in my swim-out suite—a king bed, deep jetted tub, walk-in shower for two—and a note on the bed: “Breathe, Teri—welcome home to yourself.” I exhaled for the first time in years. Roger, my incredible concierge, made sure every detail was perfect. I woke without alarms, played in the turquoise ocean, lounged on the soft white sand, and sipped cocktails under the sun. Every meal was indulgent—eaten without sharing or jumping up mid-bite. The included 25-minute couples massage was bliss. My only tiny heartbreak? Rock Lobster is only open Wednesdays, and I’d been dreaming of lobster. But the food and drinks were still unforgettable. Four days wasn’t enough. I arrived as a tired mom and left as a woman who remembered herself. Secrets Maroma didn’t just give me a vacation—it gave me back my spark."

"Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families "

"N/A"

"My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here."

"Really enjoyed my stay here at this property, wish I could have had more time to explore it. The staff was very friendly and helpful. The areas were kept clean. The Xplor park was my favorite! However I wish it was communicated or advertised somewhere that Xoximilco and Xel Ha was a great distance from Xcaret Arte Having an hour plus trip there and back wasn’t in my schedule and took away time from enjoying the Xcaret Arte property as I had planned. I definitely will be taking another trip to Xcaret Arte! "

"Beautiful grounds, great food and service "

"Before booking this resort I read ALOT of reviews which were very mixed. I decided to book anyways and am so glad we did. The service was great. There were soooo many food options. I highly recommend trying the three restaurants you make reservations for and then the restaurant on the ocean. The swim up and lobby bar had very tasty drinks with generous pours. I do suggest you bring an insulated cup to keep your drinks cold. We ended up buying one there for about $25. Our room was upgraded to one with a swim up pool. Apparently rooms are assigned at check in so you get what you get. Unfortunately this means another family we were staying with were not close to us at all. The walk from the front of the resort to our room was far but I liked getting steps in after enjoying so much food. If walking is an issue you can always take the trams. We were approached once to discuss upgrading to the Privilege but after politely declining we were never approached again. Check in was long so I would suggest arriving as close to 3 as possible so you don’t have to wait once to check in and once to get your room assignment like we did. Overall our trip was great with lots of memories made! "

"Awesome "

"very kid Oriented. Lots to do and every staff member was super nice"