Does Iberostar Waves Quetzal - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Iberostar Waves Quetzal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Quetzal - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Quetzal - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Quetzal - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Waves Quetzal - All Inclusive located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

Iberostar Waves Quetzal - All Inclusive Reviews, Deals & Photos 2025

10/10 Excellent

John

Jul 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this resort twice and we really enjoyed it. The staff is very friendly, great food, and overall a great facility. Highly recommend planning your vacation at this resort.

Stayed 6 nights in Jul 2025

10/10 Excellent

ROBERT

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend

Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was very good , great Buffet…comfortable bed and room. Best was the nature around and the wild life … sooo amazing …. I recommend this hotel for families , entertainment could be better but it was nice . Overall a very good place, the water at the beach was horrible , due to seweed , but the hotel is not responsable for that is nature .. they did kept the beaches super clean .

Stayed 4 nights in Jul 2025

10/10 Excellent

Justin

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food amazing. So family friendly and peaceful. Go. Be happy.

Stayed 9 nights in Jul 2025

10/10 Excellent

Adrianne

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Married at Iberostar Quetzal/Tucan 25 years ago and back to celebrate. Food was better than we remember and the property so well maintained and love all of the wonderful garden and animals.

Stayed 5 nights in Jul 2025

10/10 Excellent

Britt-marie

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is amazing. Great food with a large variety. Animals everywhere! Staff is super accommodating and welcoming. I wish there was a swim up bar is their ginormous pool but there is an adults only pool with one and it's very nice.

Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed the natural environment with wildlife and waterfalls, the delicious food and drinks, the attentive staff, the beautiful pools, and beach. Unfortunately, the seaweed was very thick on the beach during our visit but good attempts were made to remove it.

Stayed 4 nights in Jun 2025

10/10 Excellent

Sophia

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others!

Stayed 4 nights in May 2025

8/10 Good

Heather E

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property.

Stayed 4 nights in May 2025

10/10 Excellent

Jorge

Jun 11, 2025

Liked: Cleanliness, property conditions & facilities

Very nice hotel , negatives the rooms are outdated need a little TLC, but very clean , the food is very good. The beach beautiful. The staff is excellent. It is close to playa del carmen , you take a taxi for 10 dollars from the hotel to plays del carmen . I will come back next year.

Stayed 5 nights in May 2025

10/10 Excellent

Cathy

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back!

Stayed 6 nights in Apr 2025

10/10 Excellent

GAGIK

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and excellent service. Thank you Iberostar!

Stayed 7 nights in Apr 2025

10/10 Excellent

Cammie

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is awesome!

Stayed 6 nights in Feb 2025

10/10 Excellent

Hannah

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Marie

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great

Stayed 10 nights in Apr 2025

8/10 Good

Andreia

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the outdoors. The green areas and animals were beautiful and entertaining. The in room bathrooms needs help though.

Stayed 7 nights in Apr 2025

8/10 Good

CHRISTOPHER

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach was great

Stayed 4 nights in Feb 2025

8/10 Good

Brigitte J

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very tropical, lush vegetation well taken care of. The only negative thing I found was breakfast buffet the wait staff was slow to serve you felt even looked over to get coffee even if they walked close by. Ore cleaning off tables

Stayed 10 nights in May 2025

8/10 Good

Russell

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 2nd stay on this property. It has changed since my 1st. The most remarkable is the wildlife on the property is amazing. Many Caotis, Flamingos, Neutra looking rodents, tortoise, and Peacocks. I learned they caged the howling monkeys. Didn't see any this time but occasionally heard them, unlike last time I saw them a great deal during my stay.. Did see a couple spider monkeys. I enjoyed the monkeys most.

Stayed 8 nights in Jun 2025

10/10 Excellent

John

Oct 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 4 nights in Oct 2024

10/10 Excellent

Sergey

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

wonderful rooms near the beach.

Stayed 7 nights in Dec 2024

10/10 Excellent

luis

Jan 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Perfect place

Stayed 3 nights in Jan 2025

8/10 Good

MARIE JEANE

Nov 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

loved the green spaces, beach area and staff was helpful

Stayed 3 nights in Oct 2024

6/10 Okay

Lorna Gwynn

Jul 6, 2025

Liked: Cleanliness

The property itself is very nice, well kept grounds, decent food, plenty of seating. The room AC is set at 22 so I asked to have it lowered to 19 it was lowered but in no way was it working correctly. I lowered more to 16, still felt like 22 in the room. The shower temperature can fluctuate quickly from excruciatingly hot to very cold. DO NOT LEAVE KIDS IN THERE THEY MAY GET HURT. The water machine on our floor was t working. On top of that they lure you into a presentation to sell you a package membership in their ‘Club’. It took over two hours. And went from 159k US for a house to the cheapest package for 20k US. Don’t waste your time you’ll miss out on getting a good sitting spot by the pool!

Stayed 8 nights in Jun 2025

10/10 Excellent

Stephanie

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach is the best. Big pool very noisy. Jungle and animals are fantastic.

Stayed 8 nights in Jan 2025

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