チャンカナブ国立公園周辺のホテル

「What a beautiful property. The staff was amazing and the food was excellent 」

「Wi-fiが繋がらない」

「Superbe place」

「This place has fallen dramatically in quality, and it’s the last time we’ll stay there—after half a dozen stays at Secrets and Dreams in Cozumel. We had the most expensive room in the resort (top floor suite with plunge pool), and things didn’t work, they forgot to clean the room, maintenance requests took three calls, etc. After complaining, they assigned a “guest relations” guy to try to smooth things over. We had four rooms, and one of the kids’ rooms had water leaking from the ceiling with...

「La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba 」

「pool was condemned the pool and roof deck were not as advertised 」

「The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...

「I could take a diving boat from a pier next to the beach in a hotel. It was convenient.」

「We really enjoyed our stay at Casa Del Mar. The staff was helpful and kind. Miguel assisted us with booking some wonderful excersions. When our flight was delayed for 3 days due to a blizzard at home, he was able to extend our stay, which was a huge relief. Javier and Alejandro were fabulous servers and we always felt welcome by all staff at the restaurant. The rooms were clean as well as the grounds very well kept.We also enjoyed the access to Nochi Cocum beach. I would definitely book there...

「It was a two sided review. First, I was put in a room that was at the back of the property that the view was into some bushes that I looked through to see a tennis court. Not the garden property view what is advertised. Then no restaurant as advertised on their website, it was closed. Then the advertised and pictured beach wasn’t a beach, it apparently belongs to a closed hotel and a guard who chased me off to a totally rocky area. After my initial review I was upgraded on the second day to a...

「False advertisement. Half of the restaurants were not open; the elevator was out of service the entire trip; construction noise all day; the neighboring resort was closed but advertised as having options available to Dreams guests; I paid specifically for 2 double beds and was placed in a room with a King - was told I could not get what I paid for until the next day because the resort was sold out. How is that possible when I had a reservation that clearly states, 2 double beds. The rooms held...

「A lovely place to stay. Everything we needed was available. The grounds were like a little oassis. The staff was friendly and helpful. I would definitely stay there again.」

「To begin with we were lied to about our stay we were showed pictures of what our unit would look like and we got there a total different situation nasty I can go on and tell you everything, but it would take more than what this page would let me write」

「エレベーターが一つしか無く従業員も使う為、散々待たされる。」

「オールインクルーシブ対応の割にはコスパ最強だと思う。 今回こちらに宿泊した理由がアイアンマンレースに参加する為に日本から来ましたが大会当日も4時から朝食があったりして凄かったです。　私はまさか大会当日に朝食があるとは思わず適当に食べてしまいました。」

「Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres...