フランシスコ ウー マイのスパのあるリゾート & ホテル

「Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services....

「The establishment maintains a high standard of cleanliness, and the staff consistently provides friendly and efficient service. The front desk personnel are proficient in English. Furthermore, the location offers convenient access to reputable beach clubs and dining establishments. The hotel also cultivates an excellent romantic ambiance, ideal for couples. We anticipate a return visit.」

「Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!」

「Gracias al staff de Nueva Vida, nos apapacharon y nos hicieron sentir muy cómodas en nuestra estancia.」

「Beautiful, perfect for disconnecting, clean, the staff was very attentive, just bring strong mosquito repellent. The national park was beautiful, easy to go around with the shuttles, restaurant was good but expensive. Overall great experience. 」

「I liked hotel design, building, rooms, cleanliness and pleasant staff, free Kayak for sea/ocean BUT 1) Does not have variety of restaurants in the hotel or around it ( IT IS A BIG DEAL ). Entire area has hotel restaurants & food is 3/5 rating. BTW Be aware!!! shuttle 24/ Hours from Hotel to Airport is 120$ as per Hotel management and we paid 75$ by Cab ( we got lucky) otherwise cab is 100$ as well unless you bargain. 2) It is away from downtown Tulum 20-30 minutes and it is not east...

「Honestly, I don’t recomend this hotel someone searching for a comfortable hotel. Because the room is not so much confortable, just work as the room or lodge with weak shower or wind blow into.. But at least, the housekeepers are working well to have us stay as happy as possible. So I’d like strongly to do to those who want to enjoy the beach inside national reserve park of Tulum. First of all, the beach is magnificent with a few people; so you can enjoy private beach. Second, you can enjoy...

「The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway. 」