Find Resorts & Hotels with Spas in Francisco Uh May

"Loved this resort , will be back soon "

"Stayed March 1-11, 2026 The beach was terrible with sargassum never seen before. I realize this is a natural phenomenon but no effort was made to reduce it. The Sargassum started to rot making a smell so bad it permeated most of the resort. Bathrooms needed upgrading. Staff amazing. Pool areas wonderful. If you are a “beach” person stay away…..if you are a pool person it’s good. "

"Rooms were clean but dated, drinks were watered down, food choices were limited and quality was quite poor. A la carte's were fully booked and could not secure a reservation. Front desk staff were no help. No direct access to the beach only by shuttle and the quality of the beach was bad. Short shoreline, sea weed everywhere with little to no maintenance, waves were rough in this area."

"Amazing entertainment and staff as always. Constantly working their hardest to maintain a clean and fun environment for everyone. "

"This was our 3rd year in a row staying here. Many changes have occurred since new ownership took over. None are for the better. Food is not as good as in the past . Upper shelf drinks in the bars are no longer available. Couldn’t even get a kahlua drink! They said they were out of stock. Weeds in the water are getting worse. No alcohol in room refrigerator either……just beer. Other than the front desk lying to me several times during check-in, I eventually got my way for room choice. All of the other staff members and employees were wonderful. Many of them were really concerned about losing their jobs under the new ownership. This is still a beautiful place but not the same luxury as in the past."

"Beautiful property that felt luxurious yet not pretentious. Food was excellent and loved the cappuccino smoothies! We stayed in a suite that had a private plunge pool and it was gorgeous! Staff went above and beyond with making sure we had everything that we needed and made our room spotless every day."

"Loved the experience"

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"