トゥルム のリゾート

「Very disappointed with our stay. This resort did not meet the expectations of an all-inclusive vacation. The front desk and management were not accommodating and constantly tried to nickel-and-dime guests. Our A/C didn’t work, and we were told we could move rooms only if we paid extra. We requested two queen beds but were only offered two doubles or one king. The room had ants in the bed, the bathroom was extremely small, and there was little to no privacy because the shower/changing area faced...

「Quedamos muy contentos con nuestras vacaciones en dreams tulum la comida muy rica la atención muy buena la animación espectacular muy buen trabajo el de los chicos eric y rony los muchachos de la barra los de la mesa bufet los de el restaurant francés el chico del hibachi , en fin mi familia y yo quedamos muy complacidos. Gracias!!」

「This hotel was the perfect family-friendly, laid-back, all-inclusive hotel for me, my wife, and our 9-year-old. The whole place is very well-staffed, and they all go out of their way to anticipate your needs before you even ask for something, whether it is fresh, dry towels, drink refills, or anything else you need. Everything from the moment you arrive until the moment you leave is carefully coordinated and almost scarily perfect. When you arrive, you get - all for free - a welcome drink, cold...

「Compré mi paquete de hospedaje y al llegar me cobraron adicional en la propiedad , debería tener esta especificación en la plataforma que las niños de 14 años pagan como adultos . Fue muy desagradable」

「建物トイレ、全て綺麗で満足でした」

「We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...

「I loved EVERYTHING」

「Fantastic place, great staff and overall a wonderful experience. Will definitely be back.」

「Another great visit to HBR. The staff was once again great. There weren’t as many people in both HBR and the larger neighboring properties, but there still was a nice amount of activities and entertainment, and the people (some usuals, some new folks) were lovely and good fun. The spa staff was once again great on HBR’s Sunday afternoon spa takeover which was fun as usual. The food was good, and the restaurants on the larger property once again offered nice choices. They also had a new wine...