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「The house and cenote is beautiful.」

「Muy amplio el estacionamiento y a cierta hora lo cierran para mayor seguridad pero el hotel es 24 horas, las instalaciones son muy bonitas y útiles si vas a xel ha」

「Une expérience superbe dans la jungle. La famille qui s’occupe de l’habitation est aux petits soins et donne d’excellents conseils. P.S. Les mangues poussent sur l’emplacement à hummmmmm」

「Really appreciated Juan's guidance and suggestions on excursions. And Vivian who is part of the activities personnel did a great job with her talk on turtles. However, i do think some other staff need improved training on protecting the turtles from guests who should not be using flashlights at night looking for turtles. I reported another guest for doing this and nothing was done about it.」

「This was a last minute trip and I must say I had absolutely a WONDERFUL time and sooooo happy I stayed here! The Staff…EVERYONE was so nice, professional, helpful, kind, sweet, and attentive. I slept very well…the bed was very comfortable. Then Matias…he did a video of me that was soooooo beautiful. I mean…I speechless as I came to do absolutely nothing…which is surprising being I always do activities and take pictures. They let me stay a lil longer for my flight. Arranged my transportation to...

「My husband booked this as a birthday trip and it was amazing. The staff were accommodating, knowledgeable, and welcoming. The property and rooms were immaculately taken care of. The food was amazing although we didn’t try the French cuisine, everything was 10 out of 10. Minus the room service which in my opinion could’ve been more extensive if you’re looking to stay in the room for the day. Lastly the spa, my husband booked an 80 minute massage for me as well as a Hydrotherapy massage. Overall,...

「Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. 」

「El menú en el restaurante está un poco limitado, Deberían ofrecer un mapa impreso del parque nacional para que los huéspedes puedan planear sus actividades y ver también otras opciones de comida como la cafetería cercanas al museo.」

「Staff and food were amazing. Specially Gregory the entertainment manager. 10/10」

「This is a very special place. It's a little off the beaten path, which made for a very relaxing vacation. The whole area felt entirely safe. A car would be nice, but not necessary (we didn't have one). Tony, the hotel manager, is amazing! Whatever you want to do, wherever you want to go, he can help you make safe and affordable arrangements. We ate most of our dinners at the on-site beach bar/restaurant. Roberto was a great server and made top-notch cocktails -- I enjoyed everything I had there,...

「Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything.」