Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Cielo Maya Beach Tulum

4.0 star property
On private beach with outdoor pool, near Soliman Bay

Choose dates to view prices

Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, sun loungers
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view
Private beach, sun loungers, beach umbrellas, beach towels
Terrace/patio
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony
Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
The current price is ￥10,080
￥12,648 total
includes taxes & fees
Oct 10 - Oct 11

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Terrace
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Separate bedroom
Sofa bed - single
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Outdoor pool

BESPOKE, member of Small Luxury Hotels

Tulum
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 29 reviews
The price is ￥27,516
￥38,161 total
includes taxes & fees
Oct 6 - Oct 7
BESPOKE, member of Small Luxury Hotels
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Traveling with kids? Consider LabnaHa Ecopark Adventures and Holistika Art Walk. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.
Visit our Tulum travel guideOpens in a new window
Map
77760, QROO, Tulum, TanKah III, Mza 3, Lot. 36

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 11 min drive - 10.6 km
  • Xel-Há Park - 12 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Restaurante El Crucero - ‬8 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel near Soliman Bay
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body scrub, a hot stone massage, or a facial. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like boat tours, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Bike rentals, a roundtrip airport shuttle (surcharge), and beach towels
  • A front-desk safe, smoke-free premises, and beach umbrellas
  • Concierge services, luggage storage, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with streaming services and premium channels
  • Ceiling fans and daily housekeeping

Similar properties

Building design

Mereva Tulum

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 616 reviews
Mereva Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on Oct 10, 2025 start from ￥10,080, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Check-out is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Cielo Maya Beach Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 394 out of 582 reviews
Rating 8 - Good. 99 out of 582 reviews
Rating 6 - Okay. 40 out of 582 reviews
Rating 4 - Poor. 26 out of 582 reviews
Rating 2 - Terrible. 23 out of 582 reviews

Reviews

4/10 Poor

Fatima Gonzalez

La habitación muy cómoda, sin embargo había demasiado sargazo y el desayuno era muy malo
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place Beatiful beach hotel Very courteous staff Tasty food
Stayed 2 nights in May 2025

8/10 Good

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet place for couples really recommended.
Stayed 6 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness
Mucho Sargazo
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio te hacen sentir como en casa la comida excelente y los masajes mucho más vale la pena regresar
Stayed 4 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2025

8/10 Good

Jose Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les recomiendo que tengan más amenidades de diversión, como paseos en lancha, viajes al arrecife algo que no sea meramente en el Hotel.
Stayed 3 nights in Jun 2025

8/10 Good

sangil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
바다를 바로 볼수있어 좋았어요. 좋은 추억쌓고 갑니다
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Christian Joan

Liked: Cleanliness, amenities, property conditions & facilities
Property location is greant
Stayed 8 nights in Jun 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister recently stayed at Cielo Maya for a week & loved it!
Stayed 6 nights in Apr 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye
Stayed 3 nights in Jul 2025

10/10 Excellent

Maisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.
Stayed 2 nights in Jun 2025

8/10 Good

Michaela Dawn

Liked: Staff & service
Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.
Stayed 7 nights in Apr 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, tuvimos problemas con los servicios de internet y tv de paga y el personal nos brindo todas las facilidades para resolver, excelente trato, sin duda alguna volvería
Stayed 6 nights in Jun 2025

10/10 Excellent

Erikha Amaliz

Liked: Staff & service, amenities, property conditions & facilities
My boyfriend and I had the best time here! The staff was amazing, there was a lot to do nearby as well 10/10 would recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Staff were excellent. Isaac was especially helpful
Stayed 13 nights in Mar 2025

10/10 Excellent

Azadeh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.
Junior suite with ocean view
Stayed 3 nights in May 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien!

Muy bienas instalaciones.
Stayed 1 night in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful.
Stayed 4 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones solo que la zona de playa muy rocosa
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Abhijitsinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view
Stayed 1 night in Mar 2025

Expedia's Latest Trends

Hotels

Hotels in Ueno
Hilton La Jolla Torrey Pines
Hilton Cancun, an All-Inclusive Resort
Resorts World Sentosa - Hotel Ora
Hotel Riu Cancun - Adults Only - All Inclusive
lebua at State Tower
Hotel Okura Kobe
Hakone Ashinoko Hanaori
Kurobe Unazuki Onsen Yamanoha
Kuretake Inn Premium Meieki Minami
ibis Styles Ambassador Seoul Myeongdong
Lotte Arai Resort
Moon Palace Cancun - All Inclusive
OUTRIGGER Waikiki Paradise Hotel

Flights

Flights from Busan (PUS) to Jeju City (CJU)
Flights from Yangon (RGN) to Bangkok (BKK)
Flights from Miyazaki (KMI) to Narita (NRT)
Flights from Sapporo (CTS) to Kathmandu (KTM)
Flights from Okayama (OKJ) to Incheon (ICN)
Flights from Iwakuni (IWK) to Barrigada (GUM)
Flights from Fukuoka (FUK) to Zürich (ZRH)

Packages

Hiroshima Peace Memorial Museum

General

Visit Freiburg im Breisgau
Visit U.S. Virgin Islands