トゥルムのツリーハウス

「Encontré un par de cucarachas en la habitación」

「Lovely setting!」

「建物トイレ、全て綺麗で満足でした」

「We had a great time at VR Tulum. The staff and food was great. We also got to see Turtles lay eggs 2 of the nights that we were there right on the beach outside of our door. My family and I had a great time!」

「Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything.」

「The property is gorgeous and housekeeping was on point every single day. Big shoutout to Angel, Giovanny, and Blanca — they were genuinely great and made the trip feel special. I had arranged a birthday decoration setup for my boyfriend prior to arrival and it was beautifully done — and housekeeping kept it maintained throughout the rest of our stay. We had complimentary breakfast every morning which was a great perk — always fresh and a nice way to start the day. Food overall is on the...

「Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable.」

「娘の15歳成人記念旅行でした。 3部屋あり、キッチンも広く快適でした。 部屋の前はビーチでタートルも時期が合えば 目の前で対面出来ます。 ホテルの周りは何も有りませんが、 TulumへもPlaya del Carmenも近く 問題無し。」

「Everything is an extra cost. Breakfast is limited. Rooms have sand in and on arrival. No facilities to shower in after checkout. We were also not told about bug spray being an extra charge - we were STUNG badly at checkout. The guy who showed us to our room said it was all complementary on the coffee table … it’s not.」

「**1/5 — Avoid this place. Terrible way to treat guests.** We booked May 20–28 and had to leave on May 22nd because the beach was covered in seaweed that stunk so bad my pregnant wife ended up sick. I had to rush her to the hospital. This wasn't some minor inconvenience, it was a health issue, and it happened because they never disclosed the seaweed problem when we booked. And instead of doing the right thing, they're refusing to refund us for the nights we couldn't stay and still trying to...