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「Extraordinary hotel and apts. Loved the stone walk ways and lush jungle landscaping Clean, safe, comfortable. The staff made the difference between a great stay and an unforgettable stay. Photos are accurate. Good location. Wonderful resturant. I had the pleasure of staying in 2 different rooms with plunge pools and a 1 bdr apt with plunge pool. Wow. Huge pool, priviate sun deck big enough to hold a 10 person party. Beautifully decorated. Large 2nd terrace, full large kitchen. Front desk...

「Beautiful location, clean modern rooms, ocean front pool and staff super helpful. The hotel electricity is run with a generator so no hair dryers, mini fridges and some rooms do not have aircon. But if you are looking for an authentic beach hut experience this is for you. Be sure to bring insect repellant.」

「デポジットの金額が高すぎるのはびっくりしました。 あとはエレベーターが無かったので3階まで重たいトランクケースを持っていくのが大変でした。 それ以外は部屋もすごく綺麗でホテル自体も清潔で過ごしやすかったです。」

「El hotel efectivamente está a pie de playa. Tomar la clase de Yoga a las 8 am enfrente del mar, de verdad que es una delicia y vale toda la pena del mundo. El cuarto super amplio y limio, me gustó mucho, aunque ya tiene algunos temas de mantenimiento, Desafortunademente el sargazo está fuera de control, sin embargo nos dieron acceso a un parque con cenotes (casa Tortuga) y estuvo increíble. El desayuno incluido también nos encantó. Ojalá puedan hacer algo con el tema del sargazo porque si es...

「The hotel is surrounded by nature, and I had a very relaxing stay.」

「Muy bien! Solo la tienda y el restaurante mal surtidos.」

「We had a wonderful experience at Kai Tulum! Everything was great, and we really enjoyed our stay. The beach and sea were clean, beautiful, and warm — perfect for relaxing and enjoying the Caribbean. Another big advantage was the nearby Maya archaeological museum, which made the experience even more special for us. The location was excellent, and everything met our expectations. We would definitely recommend Kai Tulum to anyone visiting the area!」

「Room was very luxurious, swim out suite is worth it!」

「Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.」

「La habitación muy limpia y el servicio excelente」

「I went with my family, I had made 2 room reservation and paid 260.00per room upfront charged to my credit card. Than when we checked in the front desk said I only had 1 room reservation. I repeatly told her we had 2 rooms. Only gave me 1. We checked all into one room. Than in night we went for dinner and returned back at 10 pm . The resort all dark and the check in girl tells me sorry I was correct that I had 2 rooms. I told her I'm not going to repack and move to room . I asked a refund for...

「This is a super small hotel with no elevator and tons of stairs. They only have one restaurant and one really small pool. This is not the place for elderly people or people who want to socialize with others.」

「Our stay at Olivia Oceanfront Tulum was absolutely incredible! We traveled with a group of friends, and it was the perfect place for an unforgettable Tulum getaway. The beautiful setting, relaxing atmosphere, and amazing amenities made our stay even more special. The Guest Experience team was amazing and helped us throughout our stay with great recommendations for restaurants, activities, and places to explore. The check-in process was quick and easy, and our room was clean, comfortable, and...

「綺麗なお部屋でした。湿度が高くてドライにしましたがなかなか快適とはならず2泊しましたが帰る頃にやっと体感的に良くなってきました。廊下にウォーターサーバーがおいてあるのですがコンセントがさされてなく、お湯が出ずフロントのサーバーまでお湯を入れにいくことに。暑いエリアなのでお湯が必要ないのかもと考えるのかもしれないですが必要であると思います。」

「Reception service is so good and helpful.」

「En general esta muy bonito el hotel, el acceso puede ser algo complicado pero creo y hay manera de llegar por calle pavimentada, el personal la señorita de la recepción del hotel muy atentos y amables en todo momento. Me encantaría este lugar con el roof y un bonito restaurante para ver el atardecer Si reservaría para hospedarme en esta propiedad nuevamente.」

「4日間滞在しましたが、初日は水が2本ありましたが、2日目、3日目は1本、4日目はゼロでした。隣の部屋の話声がよく聞こえ、壁の薄さを感じました。冷蔵庫がないことに驚きました。　事前に確認すべきでした。」