トゥルム ホテル

「The hotel was lovely. There is enough room for singles, couples, and families. I wish the weather was better at the time that I went but other than that, it was a great experience.」

「Booking restaurants was difficult, especially for shorter stays of five days or less. Availability was very limited. 」

「The entire staff at the resort are amazing. Our concierge Gina was very helpful with recommendations for tours off the property, and things to do on the property. Carlos and Dieder from the entertainment team were full of energy and so genuine in their desire to make sure we were engaged and having fun. We enjoyed volleyball, live music, bike ride into Akumal and other shows put on by the entertainment team. There was always something to do if you wanted to be interactive. Jose was our pool...

「There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. 」

「建物トイレ、全て綺麗で満足でした」

「Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall.」

「Everything was nice. Arrived at night around 9pm. They welcomed us home, and gathered the is the luggage. Off we went on resort cart. Beautiful lit pathway, line with palm trees. Welcome, sash on the door. checked in with preferred club members and the festivities began. Served premium drinks. The next 3 days were wonderful, the all inclusive package was definitely a deal. Food was pretty good.Room was very nice. Dual balconies, by the pool, an our ocean view. Staff was very nice. Rooms were...

「Le bain/piscine de la chambre était trop froid, nous n’avons pas pu en profiter Aucune fenêtre ouvrante ni balcon dans un endroit où on viens justement pour la température extérieur 」

「Incredible property and staff」

「Our room was spacious and very clean. Most all al a cart restaurants we visited had delicious food, beautifully presented and attentive kind staff. Resort staff were always friendly and responsive. 」

「Happy to stay second time here ! 」

「Clean room. Great location. We didn’t get the room we paid for. We were charged $330 prior to arrival for the cave dinner. Once we got there they added an additional $60 US. The massage was booked and scheduled for 12:00pm they didn’t show up until 1:00pm 」

「The best」

「beautiful. great food. loved the water arobics each morning. great staff.」

「The room, pool, ocean were very nice. Food was ok. Most of the staff was great. Nice break away.」

「This place was a dump we didn't even stay but one night. 」

「Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.」

「I had very good staying in the hotel. Stuffs are full of kindness and friendly. There is only one restaurant in hotel. Mexican food was awesome! I could see wonderful starry sky at night. I dare say to hotel, please put dust box in the room.」