トゥルム ホテル

「Beautiful property! There’s a lot to do with the family. The staff was amazing. We really enjoyed our stay 」

「Todo estuvo adecuado y bien manejado desde el servicio hasta las amenidades」

「Loved the staff only thing is it was far away from places 」

「Staff was absolutely incredible. Property was beautiful. Would give 10 stars if I could. 」

「We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. 」

「Our stay was excellent. Highly recommend for people with young kids. The food was better than we expected and there was always an open food option. Our only issue was a small one; they wouldn’t let you help your kids at the waterpark up the stairs or to get on the slides. The lifeguards didn’t seem to care to enforce any other rules, but would blow their whistles and yell the second an adult stepped on, which 99% of the time was to help a crying/scared child.」

「The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a...

「建物トイレ、全て綺麗で満足でした」

「Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt...

「This was the best I’ve ever stayed at. Pre check in was not good. However it was the week they changed over to Hyatt. So I was unable to book any dinners anywhere. Super disappointed. But the buffet. Omg. The BEST buffet ever! The staff was amazing in the dining area, there were endless choices of food. So I’m not bummed we didn’t book restaurants because the buffet was on point every single night. There was a theme every night. The swim up pool was amazing. We had the whole place to ourselves...

「Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!」

「We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We...

「This is a perfect place!!! The vibe… omg, is incredible, everything is beautiful, clean, magical and amazing. The food is delicious! And the cenote is a cherry on top of the pie!!! Wonderful 」

「Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons...

「I had a great stay at Mía Tulum Beach Resort. The resort was very clean throughout, including the rooms and showers, and the staff did an excellent job keeping the beach clear of sargassum. The staff were warm, welcoming, and attentive, which made the experience even better. I also really enjoyed the smaller, cozy atmosphere of the resort—it felt relaxing without being boring, with plenty to do nearby. Free self-parking was a big plus and made it easy to explore the area. The only minor...

「Recomiendo que utilicen la caja de seguridad no puedo asegurar lo que voy a mencionar pero desapareció parte de mi dinero en efectivo que traía . Eso sucedió en mi estancia en el lugar . Lo tenía en mi cartera y de un día solo desapareció. 」

「お部屋が写真よりも素敵で、家具や装飾も全て素敵でした。開放感あるバスルームや、お部屋の高い天井が日常を忘れさせてくれてとてもリラックスできました。 いちばん賑やかな場所に位置しているので、周りにレストランがたくさんあって便利だけど、夜はビーチの方から音楽が聞こえてきたり、騒音が気になる人には少し不向きかも？」

「I had very good staying in the hotel. Stuffs are full of kindness and friendly. There is only one restaurant in hotel. Mexican food was awesome! I could see wonderful starry sky at night. I dare say to hotel, please put dust box in the room.」

「Todo de maravilla 」