10/10 (非常に良い)
Owen
カップルで旅行
2025 年 12 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ivy at the front desk was exceptionally nice and gave us recommendations on things to do and places to eat in Tulum. Additionally, Max was fun to talk to and super helpful with any questions that we had. Even though my friend and I speak Spanish, all of the hotel staff seemed to be pretty bilingual and able to communicate in English if needed.
We didn’t eat breakfast at the hotel, so I can’t comment on that, but the food at the Copal Bistro Restaurant (the one in the hotel) was really good. The pasta and salmon that we ordered were excellent. A little bit on the pricier side, but good food, nonetheless.
The hotel was clean and room service changed our sheets every day and cleaned the bathroom and emptied the trash. No complaints there.
Even though we didn’t use it, the room came with pans to cook in, plates, glasses, knives, forks, spoons, toaster, and most things needed to cook.
If I ever go back to Tulum, I would definitely stay there again and would recommend others to stay there.
Owen
2025 年 12 月に 7 泊滞在
