Aparthotel

Bakal Residence By Lockey

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Where to?

Dates

February 2026

19

March 2026

Poolside bar - Bakal Residence By Lockey (Tulum)

Terrace/patio - Bakal Residence By Lockey (Tulum)

Dining room - Bakal Residence By Lockey (Tulum)

Interior detail - Bakal Residence By Lockey (Tulum)

Balcony - Bakal Residence By Lockey (Tulum)

Experience the ultimate retreat at Bakal Tulum By Lockey, where you can unwind in style on the rooftop terrace or by one of two outdoor pools. With a gym to stay active, laundry facilities for convenience, and a snack bar/deli to satisfy your cravings - plus free WiFi and self-parking - this aparthotel has everything you need.

Wonderful

Popular amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Spa

Check prices for these days

Room options

All rooms

2 beds

1 bed

Showing 3 of 3 rooms

Deluxe Penthouse

Highlights

Deck/patio

Outdoor play area

Separate dining area

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Kitchen

City view
1 bedroom
Sleeps 3
1 King Bed and 1 Queen Sofa Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Smart TV

Separate bedroom

1 bedroom
Sleeps 2
1 King Bed

Deluxe Apartment

Highlights

Balcony

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Smart TV

City view
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Bakal Residence By Lockey is in a shopping district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Visit our Tulum travel guide

View more Aparthotels in Tulum

77760, QROO, Tulum, Calle Sol Ote. Colonia Huracanes

What's nearby

Jaguar Park
14 min walk - 1.2 km
Tulum National Park
4 min drive - 3.9 km
Dos Aguas Park
13 min walk - 1.1 km
Hospital de Tulum
19 min walk - 1.6 km
Cenote Calavera
2 min drive - 2.2 km

Getting around

Tulum Intl. Airport (TQO)
44 min drive

Restaurants

Starbucks
6 min walk
La Regia Tulum
3 min walk
El Capitán
5 min walk
1000 Caguamas
4 min walk
La Coqueta
4 min walk

About this property

Bakal Residence By Lockey

2 outdoor pools, 9 poolside bars, and a 24-hour fitness center are available at this smoke-free aparthotel. Self parking is free. Other amenities include a rooftop terrace, spa services, and a business center. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a Smart TV with digital channels. Additional amenities include a rainfall shower, a ceiling fan, and a hair dryer.

Bakal Residence By Lockey offers 119 air-conditioned accommodations with safes and hair dryers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Breakfast, lunch, dinner served; international cuisine, pool views

Pool
Spa
Kids pool
Parking included

￥13,251 total

includes taxes & fees

Feb 22 - Feb 23

Compare similar properties

Property amenities

Beach

Beach shuttle (surcharge)

Pool/Spa

2 outdoor pools
Massage
Pool loungers
Pool umbrellas
Spa services

Internet

Available in the apartment: Free WiFi

Parking and transportation

24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Beach shuttle (surcharge)
Bus station shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Car rental
Car recommended
Free uncovered self parking on site
Wheelchair-accessible parking available

Family friendly

Childcare (surcharge)
Crib: MXN 750 per stay

Kitchen

Blender
Cleaning supplies
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Toaster

Dining

Daily continental breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 200 for children
9 poolside bars
Champagne service
Couples/private dining

Bedrooms

Bedsheets provided

Bathroom

1 private bathroom
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

43-inch smart TV with digital channels
Books
Evening entertainment
Streaming services

Outdoor areas

Fully-fenced
Outdoor furniture
Rooftop terrace

Work spaces

Business center

Comfort

Air conditioning
Ceiling fan

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Accessible bathtub
Accessible bus station shuttle
Accessible train station shuttle
Elevator (33 inch wide door)
Front entrance ramp
Lever door handles
Magnifying mirror
Pool hoist on site
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoking not allowed

Services and conveniences

Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Proposal/romance packages
Safe

Location highlights

In a shopping district
In the city center

Things to do

24-hour gym
Bicycle parking
Bicycle rentals
Scooter/moped rentals
Shopping mall

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

119 units
2 buildings
5 floors
Bicycle parking
Bicycle rentals
Built in 2023
Electric bike charging
Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 8:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are available for MXN 750 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: MXN 428 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately MXN 250 for adults and MXN 200 for children
Crib (infant bed) fee: MXN 750 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:30 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

A car is recommended for transportation to and from this property

Property is also known as

Bakal By Lockey Tulum

Bakal Tulum By Lockey

Bakal Residence By Lockey Tulum

Bakal Residence By Lockey Aparthotel

Bakal Residence By Lockey Aparthotel Tulum

Frequently asked questions

Does Bakal Residence By Lockey have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–11:30 PM.

Is Bakal Residence By Lockey pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bakal Residence By Lockey?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Bakal Residence By Lockey?

Check-out is at 11:00 AM.

Where is Bakal Residence By Lockey located?

Located in Tulum City Center, this luxury aparthotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

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Bakal Residence By Lockey Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities

10/10 Excellent

Jamie Elizabeth

Nov 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Wonderful stay at Bakal Tulum. Location is perfect 👌 Emmanuel is awesome! Will definitely stay again 🙂

Stayed 10 nights in Nov 2025

10/10 Excellent

Efrain

Jan 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great staff, safe location, great location!

Stayed 4 nights in Sep 2024

10/10 Excellent

Humberto

Jan 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return

Stayed 4 nights in Dec 2024

10/10 Excellent

ROCIO

Jan 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.

Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Jan 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.

Stayed 7 nights in Dec 2024

8/10 Good

Shadara

Oct 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.

Stayed 3 nights in Sep 2024

8/10 Good

Rebecca

Mar 26, 2025

Liked: Cleanliness, room comfort, communication

Great location in new building.

For a solo stay, the place was perfect. My room was a studio on the 4th floor. Comfortable bed, good black out blind, good A/C, nice balcony. The location was walking distance to lots of restaurants and shops. On arrival I walked from the ADO bus station - it was less than a mile and simple. The concierge and front desk were friendly & helpful. There was still construction going on in the building. Multiple rooms/apartments were still being worked on - a little noisy but not bad.

Stayed 6 nights in Mar 2025

10/10 Excellent

Anthony

Mar 25, 2025

Liked: Cleanliness, room comfort, communication

Perfect location for a young family

Fantastic location in Tulum, located near many restaurants and various taco stalls. 2 pools to toggle between to beat the heat. Very clean facility. Emmanuel in particular was super helpful with organizing our airport transport and ensuring we had a child seat for our 2 year old daughter. He was more than happy to answer any questions we had about beaches, cenotes and everything in between. Would definitely recommend! Additionally, if you splurge for a PH suite, you get access to your own private plunge pool, in addition to the 2 seperate hotel pools, which our little daughter absolutely loved

Stayed 5 nights in Mar 2025

10/10 Excellent

sam

Jun 27, 2024

Liked: Cleanliness, room comfort, communication

Perfect for family

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.

Stayed 4 nights in Jun 2024

10/10 Excellent

Kirstin

Jan 4, 2025

Liked: Cleanliness

Disliked: Amenities

We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂

Stayed 11 nights in Dec 2024

8/10 Good

Gabrielle

Jun 2, 2025

Liked: Cleanliness, room comfort, communication

Family stay

We stayed at Bakal Tulum for 8 days in the penthouse suite - 2 adults and 1 child.

Stayed 8 nights in Apr 2025

10/10 Excellent

Jahaziel

Aug 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved this place. Staff was amazing

Stayed 7 nights in Aug 2024

8/10 Good

Rohan

May 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Was walking distance from great restaurants, bars and nightlife

Stayed 4 nights in May 2024

8/10 Good

Vivienne

Aug 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

There was no restaurant on site, however there were restaurants near by. There was a supermarket very close by. The pavement is not suitable for wheelchair. Room was great just for a couple. Transport to Tulum airport was good.

Stayed 5 nights in Jul 2025

10/10 Excellent

James

Oct 29, 2024

Liked: Cleanliness, property conditions & facilities, communication

Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.

2/10 Terrible

Kabir

Jan 6, 2025

Disliked: Cleanliness

There is nothing good about that place.

Stayed 9 nights in Dec 2024

10/10 Excellent

Rodrigo

Nov 6, 2024

Liked: Cleanliness, property conditions & facilities, communication

Hola

Stayed 1 night in Oct 2024

10/10 Excellent

Praksis

May 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Es un lugar bonito y cómodo. Tienes lo necesario para pasarla bien. Y la comunicación muy buena

Stayed 7 nights in Jan 2025

4/10 Poor

Rodrigo

Nov 29, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Bien

Stayed 1 night in Nov 2024

10/10 Excellent

Mariela

Sep 17, 2024

Liked: Cleanliness, amenities, room comfort, communication

El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.

Stayed 2 nights in Sep 2024

8/10 Good

Patricio

Aug 19, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.

Stayed 2 nights in Aug 2024

10/10 Excellent

Asdisde

Jul 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.

Stayed 2 nights in Jul 2024