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The Waves Tulum

4.0 star property
Hotel in Tulum with 4 outdoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for The Waves Tulum

Exercise/lap pool
View from property
Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Stovetop, toaster, blender, cookware/dishes/utensils
Outdoor dining
The Waves Tulum blends modern luxury with ancient Mayan charm. Guests rejuvenate with massages and detox wraps at the spa, then relax by the poolside bar. The upscale hotel offers aromatherapy treatments and high-speed WiFi for relaxation and connectivity.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Room service

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio With Large Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Large Balcony

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Studio Rooftop Pool

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 81 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Apartment With Rooftop Pool

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Private Plunge Pool

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 143 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio Private Plunge Pool

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio With Balcony

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
77760, ROO, Tulum, Avenida KukulkanRegion 1, Mz. 32, Lt. 1

What's nearby

  • Tulum National Park - 5 min drive - 4.2 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Tulum Beach - 8 min drive - 7.0 km
  • Tulum Mayan Ruins - 9 min drive - 6.3 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪El Agavero - ‬10 min walk
  • ‪Delicia - ‬7 min walk
  • ‪Raum Gallery - ‬10 min walk
  • ‪Los Morros Veleta - ‬9 min walk
  • ‪La Consentida - ‬11 min walk

About this property

The Waves Tulum

Upscale hotel remodeled in 2022 and located near Tulum Mayan Ruins
You can look forward to an airport shuttle, designer stores on site, and a garden at The Waves Tulum. Indulge in a deep-tissue massage, hydrotherapy, and a body wrap at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a steam room.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, along with sun loungers
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, tour/ticket assistance, and concierge services
  • An elevator, massage treatment rooms, and a porter/bellhop
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 98 rooms offer comforts such as wet bars and air conditioning, in addition to thoughtful touches like free WiFi and printers. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Showers, hair dryers, and shampoo
  • 42-inch Smart TVs with streaming services and digital channels
  • Balconies or patios, wardrobes/closets, and reusable coffee/tea filters

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

Frequently asked questions

Does The Waves Tulum have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Waves Tulum pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Waves Tulum?

Limited spots are available.

What time is check-in at The Waves Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Waves Tulum?

Check-out is at noon.

Does The Waves Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Waves Tulum located?

Located in Zama, this spa hotel is 0.6 mi (1 km) from Dos Aguas Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 1 mi (2 km).

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The Waves Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 803 reviews
Rating 8 - Good. 164 out of 803 reviews
Rating 6 - Okay. 83 out of 803 reviews
Rating 4 - Poor. 59 out of 803 reviews
Rating 2 - Terrible. 67 out of 803 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities, communication
In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for the city
Stayed 2 nights in Nov 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and quiet place to relax.
Stayed 7 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty room, many good amenities and not too far from tulum centro.
Stayed 2 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Jun 2024

8/10 Good

David Silva

Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and quiet, good attention and service
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, pool bar, clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

César Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Humber Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at The Waves Tulum. The beds are very comfortable, the air-conditioning was cold and the WiFi was strong. I would definitely stay here again during my next vacation to Tulum.
Stayed 27 nights in Oct 2024

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo, el personal es increíble
Stayed 1 night in Sep 2024

8/10 Good

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool area was very pleasant.
Stayed 5 nights in Aug 2024

8/10 Good

Davidson

Liked: Cleanliness, staff & service
Everything was fine...we really liked the stay here..and the front desk everyone was nice and helped us a lot...tks so much
Stayed 3 nights in Oct 2024

10/10 Excellent

Britania

The ambiance was great
Stayed 8 nights in Aug 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service

8/10 Good

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très courtois
Stayed 7 nights in Sep 2024

6/10 Okay

María Carmen

Liked: Room comfort
Bien en general, pero tienen que mejorar su acceso, y el servicio a la habitación.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda, creo que pueden mejorar el espacio del restaurante y jardines.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sherriann

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. 15 minute walk tu Main Street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jegadheswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and Quite… over all Excellent ..
Stayed 2 nights in Aug 2024

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente! La comida con muy bien sazón tranquilo en general el ambiente. Estacionamiento amplio. Las camas muy cómodas y todo muy limpio.
Stayed 1 night in Aug 2024