Find hotels near Quinta Avenida, Playa del Carmen from ￥8,117

"Amazing service"

"Property was absolutely beautiful. "

"Pool was enjoyable. We decided to NOT pay for the view since all rooms have the same size and layout. "

"Didnt use the pooll"

"Great location. Modern. Very dark hallways. Loud at night. "

"I enjoyed my time until the last night! I changed rooms a few times on purpose to check them out! All were good except the last day & night. I went to check in I immediately felt claustrophobic. I returned to the front to explain I paid for the balcony and I refused to stay that room! The Receptionists told me there is NO CONTACT NUMBER for anyone only an email address to "info". I was very concerned and at that time learned there is no one to rectify issues immediately. We both sent emails and she did receive a response to change my room. She told me I was "going be upgrade without charge", my response was "No, I paid for the balcony room" Otherwise she was polite but she is only capable of checking you in! I dropped my bags and left. Came back at midnight to learn the shower didn't work and cant be fixed until next morning. Note: they are VERY STRICT about checking in & checking out at EXACTLY 3PM no time sooner, even if the room is ready and available. I thought it could be a simple switch of rooms especially because the room was ready, because she stated it was however they dont allow early entries. She told me "Im sorry, please wait 10 more minutes" when I asked to go in at 2:45pm. "

"Todo estuvo excellente, la atencion es buenisima nos sentimoa super consentidos, deade la llegada lezlie la recepcionista es super amable y amigable nos hizo el check in tan suave, nos dieron mimosas de bienvenida, la comida esta muy rica, en el restaurante mexicano tienen musica en vivo x las noches, carlos(charlie) como le llamamos mi esposo y yo, fue super atento no dudaba en recomendarnks y prepararnos tragos deliciosos, las hostess de los restaurantes super profesionales y el mesero del rooftop francisco es super buena onda, en general todos los meseros y todo el personal es muy atento de verdad 20/10 recomiendo este hotel y su servicio, sin duda regresaremos"

"Everything was perfect as a solo traveler i loved the studio suite."

"All the stuff working in this hotel are amazing they help me to all my needs, the hotel it self is okay you got what you pay for. Its a bit outdated but the location is great. Housekeeping is available everyday it just the house keeping attendant don’t clean very well thats my only concern. Other than that great people and good hotel for its price."