De los mejores alojamientos en los que me he quedado. El trato del personal, la limpieza, la comida, la cercanía de los parques… Todo espectacular
Nicole
2025 年 6 月に 4 泊滞在
10/10
Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return.
Angel
2025 年 5 月に 5 泊滞在
10/10
Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!
Jianmin
2025 年 6 月に 3 泊滞在
10/10
JAIRO
2025 年 5 月に 2 泊滞在
10/10
Me encantó el servicio el personal es muy amable nos ayudaron a resolver mis dudas exelente servicios
Maria
2025 年 5 月に 2 泊滞在
10/10
We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!
Sheryl
2025 年 3 月に 3 泊滞在
10/10
Claude-Emanuelle
10/10
It was like living in a beautiful jungle. The staff was awesome and assisted with all of my needs. I can’t wait to return.
michael
2025 年 3 月に 8 泊滞在
10/10
Hotel and staff were amazing. The environment was Tropical and majestic. Was able to feed monkeys.Parking was difficult due to all trees. Hard to find if using Apple Maps recommend using google maps when traveling in Mexico.
Maira Alejandra
2025 年 3 月に 4 泊滞在
6/10
The staff was very polite. I wanted to like this place, but we ended up leaving early due to a few reasons. The room had a musty smell to it, sheets had stains on them and the worst part is that its extremely hard to find (even with the directions they gave us through whatsapp) We ended up getting super lost late at night trying to find it on pur way back from shopping. Google kept taking us in circles and trying to have us enter the adventure park thats next to it where we were approched by a guard with a gun. I tried to contact them about a refund but no answer. I would not recommend this hotel
Michelle
2025 年 3 月に 2 泊滞在
8/10
Xinru
2025 年 3 月に 8 泊滞在
10/10
The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Edward
2025 年 3 月に 7 泊滞在
10/10
Off the beaten path but exactly what I needed. 10 min south of Playa right in the middle of the jungle. This place was perfection! I can't rave about this place enough. My son and I went on vacation together and stayed here as an option instead of Xcaret and man am I glad we did. The staff is beyond fantastic! They make you feel like family! And if you need a taxi - they have a guy!! And he can drop you off and pick up! The pink house down the road is great for breakfast as an alternative to their amazing breakfast. We will be back to see Fanny, Nemesio and Fernando!!! :)
Danielle
2025 年 3 月に 5 泊滞在
10/10
The staff go above and beyond for you. The monkeys are everywhere and the food is wonderful. The little bakery down the way is wonderful as well.
Sonya
2025 年 3 月に 3 泊滞在
8/10
Está Bonita, el servicio Exelente, la comunicación Exelente también pero la habitación olía mucho a detergente de limpieza y si no cerraba la puerta del baño olía a cloaca
Odalis
2025 年 3 月に 3 泊滞在
10/10
Beautiful place and unique
Panfilo
2025 年 3 月に 1 泊滞在
10/10
Athanasia
2025 年 3 月に 5 泊滞在
8/10
Javier
2025 年 3 月に 1 泊滞在
8/10
Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Yansong
2025 年 3 月に 2 泊滞在
10/10
Super friendly staff, I love to stay here again for vacation
Chuyi
2025 年 2 月に 3 泊滞在
10/10
Everything
Alexander De La
2025 年 2 月に 4 泊滞在
10/10
We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!
kevin
2025 年 2 月に 3 泊滞在
10/10
We had an amazing week. It’s a place were you relax and if you want to go to Xcaret and Xplor, it’s so close. Playa del carmen was 15 minutes from the hotel and Xpu ha 20 minutes. We had rent a car for the week so it was easy to go everywhere. We had the chance to feed the monkeys. Thank you again !
Noemie
2025 年 2 月に 7 泊滞在
8/10
Terasu is a hotel in jungle. The building is not new, but the room is clean. The breakfast was simple, but the scrambled eggs was made tasty.
It's not too far from Xcaret Park. This is the reason we chose this hotel. After seeing the evening show at the park after 9pm, it took us 10-15 minutes to the hotel.
There is no public transportation to the hotel. If you don't have a car, you have to rely on taxi service which is quite expensive.
The staff was very friendly.
Kexi
2025 年 2 月に 1 泊滞在
10/10
Loved my experience, but hate that it had to come to an end! Staff were very friendly & helpful, the receptionist helped a lot! The breakfast was good. I enjoyed the stay & for sure recommend others to book, thank you guys for the hospitality & experience!