Customer service was great. Breakfast was very fulfilling. Highly recommended
Olga
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
marieli susana romero
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff and restaurant were superb. We were welcomed by monkeys on our arrival. Its small and quiet during the day but you can here people arrive as they come back from XPlor
marieli susana romero
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Sarah
グループ旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
THIS PLACE IS AMAZING!!!!! Huge shout out to Fanny, Fernando, Jose, and Omar! They are truly such amazing people, they were so kind and welcoming. They went above and beyond to make sure we were well accommodated and happy. Now, the hotel is beautiful! We fed monkeys every morning! This place is such a great vibe! I will DEFINITELY be coming back!
Sarah
10/10 (非常に良い)
Kimberley
グループ旅行
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is beyond amazing. Very friendly and accommodating. Food here is also amazing. Hotel rooms are very cute, cozy and clean. Hotel is also a good distance from clubs and restaurants. The area feels very safe as well. 10/10, I’ll most definitely be coming back.
Ps, make sure to have bug spray!!
Kimberley
10/10 (非常に良い)
Bernard
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel exceeded expectations! Staff was fantastic!!
Bernard
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Esma
カップルで旅行
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic staff! Nice a quiet. Definitely feeding the monkeys was super cool. Room was clean. Food was fantastic. Really enjoyed our stay.
Esma
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Felipe
家族旅行, 小さなお子様連れの家族旅行
2024 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the friendly reception. The concierge carried our bags and showed the restaurant, pool and room. Wood fire fresh pizza was amazing.
Felipe
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Evette
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super cool jungle getaway about ten mins drive away from playa del carmen city center....Hotel very clean, Super friendly staff and the spider monkeys in the mornings makes this place so truly special!They are gentle when taking food and they dont steal sunglasses or cellphones like the ones in Asia LOL! Will definitely return in the near future! Special Thanks to Fanny, Jose , Omar and the nice older gent who always helped with the luggage!
Evette
2024 年 2 月に 5 泊滞在
10/10 (非常に良い)
Alma
カップルで旅行
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a beautiful hotel with amazing staff and food. It’s surrounded by tree canopies where you can occasionally spot a spider monkey, and if your lucky, feed one too. My fiancé and I stayed there for 5 nights and enjoyed the complimentary breakfast and the peaceful surroundings. Close enough to drive to Playa del Carmen (15 minute drive) and literally walking distance from the Xenses theme park and Xplor. So glad we found this hidden gem. A special thank to Fanny and Jose who were gracious and made us feel welcomed!