Loved the property and all the staff was amazing. Our only complaint was that it isn’t close to much of anything. We had to either take a bus or taxi into town for shopping, dining not at the hotel or the beach. But if your looking to just relax and lay back this is totally the place for you!
Annah
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Yuyoung
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
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Yuyoung
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Sarah
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!
Sarah
2024 年 3 月に 3 泊滞在
4/10 (不満)
MARIA BARBARA
カップルで旅行
2024 年 5 月 6 日
気になった点 : 施設のコンディションと設備
The photos are deceiving : the pool is very small ,if there is a family of 4 there ,there is no room for anyone else.
I payed much more than the quote assigned on the front desk which is a small palapa as well as the the dining room.
MARIA BARBARA
2024 年 5 月に 1 泊滞在
6/10 (普通)
Esther
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
It was far from what it appeared to be.
Esther
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Olga
家族旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service was great. Breakfast was very fulfilling. Highly recommended
Olga
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
marieli susana romero
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff and restaurant were superb. We were welcomed by monkeys on our arrival. Its small and quiet during the day but you can here people arrive as they come back from XPlor
marieli susana romero
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Sarah
グループ旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
THIS PLACE IS AMAZING!!!!! Huge shout out to Fanny, Fernando, Jose, and Omar! They are truly such amazing people, they were so kind and welcoming. They went above and beyond to make sure we were well accommodated and happy. Now, the hotel is beautiful! We fed monkeys every morning! This place is such a great vibe! I will DEFINITELY be coming back!
Sarah
10/10 (非常に良い)
Kimberley
グループ旅行
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is beyond amazing. Very friendly and accommodating. Food here is also amazing. Hotel rooms are very cute, cozy and clean. Hotel is also a good distance from clubs and restaurants. The area feels very safe as well. 10/10, I’ll most definitely be coming back.
Ps, make sure to have bug spray!!