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Aparthotel

Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

View from property
Outdoor pool, pool umbrellas, sun loungers
View from property
1 bedroom, premium bedding, in-room safe, laptop workspace
Reception
Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Housekeeping
The current price is ￥17,555
￥21,669 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, laptop workspace

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 67 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse | 1 bedroom, premium bedding, in-room safe, laptop workspace

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
77710, QROO, Playa del Carmen, 1st Avenue Bis, Between 12th and 14th North Street

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Lido Beach Club - ‬3 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

Beachfront aparthotel with a 24-hour front desk and an outdoor pool
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Nov 11, 2025 start from ￥17,555, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 922 out of 1695 reviews
Rating 8 - Good. 474 out of 1695 reviews
Rating 6 - Okay. 160 out of 1695 reviews
Rating 4 - Poor. 61 out of 1695 reviews
Rating 2 - Terrible. 78 out of 1695 reviews

Reviews

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities, communication
Nice place, friendly staff, atv parking right out front
Stayed 4 nights in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like vacation to family
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach view
Stayed 5 nights in Sep 2025

10/10 Excellent

Sarah Melody

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved how the property had private access to the beach as well VERY close to the strip I also felt very safe walking alone in the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.
Stayed 5 nights in Jul 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities, communication
Good quite place to stay that’s not too far from attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Will definitely stay here again. Top notch service.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exellent service the only bad the pool was dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Always wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
We came to Playa Palms for our honeymoon and had an amazing experience! The location 8s geeat, and despite being surrounded by bars, we couldn't hear a single thing at night. The beach is beautiful! We are already planning our next visit.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, room comfort, communication

mother and daughter trip

excellent
Stayed 2 nights in Mar 2025

4/10 Poor

Nancy M

Disliked: Amenities
Pool only available until 8pm. Front desk personnel very rude. Will not be staying here again. Not very family friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fernando Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
Great hotel with very friendly staff and clean large rooms. Street parking wasn’t as difficult as I thought / though you can only pay 6 hours at a time. The pool is small - but the common area is lush and nice.
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Location good, but no beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Excellent staff

Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Stayed 5 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
I last stayed at Playa Palms quite a few years ago and I was pleasantly surprised that the friendliness of staff and conditions of the hotel still stayed the same. Excellent… Considering it is close to nightclubs and the busy 5ta avenida the rooms are very quiet. As a solo traveler I felt safe and found everything conveniently located, very walkable. I would definitely return to this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

jaime

Liked: Cleanliness, room comfort, communication

Good place

Overall excellent. Defently walking distance to the main strip
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, communication
Property is right on the water. Nice day beds on the waters edge. Room Balcony overlooking the pool out to the waters edge. Has a very authentic feel about the property. Close to everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Stayed 1 night in Dec 2024