Find hotels in Riviera Maya from ￥17,652

"Super nice ppl"

"I recently stayed at the Grand Sirenis Riviera Maya Resort & Spa and despite the ongoing renovation, I found it to be a beautiful and enjoyable experience. The resort offers a plethora of amenities, including relaxing massages, a lazy river perfect for unwinding, and an excellent gym for fitness enthusiasts. One of the standout aspects of my stay was the friendliness of the staff. They went above and beyond to ensure that guests felt welcomed and taken care of. In particular, I had the pleasure of interacting with Diana, the guest service lady, who provided exceptional service throughout my stay. Diana not only assisted me with arranging a refund for a canceled excursion but also consistently checked on the status of our stay to ensure we were comfortable and had everything we needed. Her willingness to assist with any request made our experience truly memorable. Overall, despite the ongoing renovations, the Grand Sirenis Riviera Maya Resort & Spa offers a fantastic getaway experience with top-notch amenities and exceptional service from the staff, especially from individuals like Diana. I would highly recommend it to anyone looking for a relaxing and enjoyable vacation in Riviera Maya."

"Loved it"

"We stay at this property twice a year. Excellent, well-maintained property providing exceptional value. The small beach cove provides calm water year-round. The pools are about 4 feet deep and so they heat up nicely on sunny days. Food is wonderful with many choices including 3 buffet restaurants and 5 private dining restaurants. The Expedia building is centrally located near the quiet pool. I ask and within a few minutes someone is there to help. "

"The staff at Royalton were exceptional. Very attentive and willing to help. The property is beautiful. Lots of pools, easy access to the beach. Wedding venue is beautiful as well. Thank you all again!"

"We were very pleased with our stay at Ventus at Marina El Cid. It was quieter than Marina El Cid side of the property but we could access everything. The staff was kind and accommodating. By booking “platinum” through Expedia we had added things such as a butler. The weather was not great for beach time (high winds) and it isn’t a great beach area in general. That’s probably my only negative comment. If you are traveling for the beach in particular, I’d look in a different area closer to Cancun where the beach is more useable. We were content with the pools and other offerings at Ventus so our stay was still great. "

"All staffers were super helpful, and willing to answer your questions. From the gardeners to the bus drivers, waiters, etc., all really friendly "

"Great resort !"

"I took my 6 year old twins there and they loved it. I loved how safe it felt, I traveled alone with my kids and I felt safe letting them run ahead to get something from the buffet, or to get a chair my the pool. I loved the food, I had tuna tartare, grilled shrimp and salmon everyday and it was amazing. The buffet was a very good meal option that we went to every breakfast and every one loved it. The kids loved the N.A. margaritas and if you tip they will bring them to you almost as soon as you set down your towel. The bad; it’s April and it was a gamble on the seaweed. The hotel did an amazing job dealing with the seaweed on the beach, but it was still in the ocean and not the best to swim in. So if the seaweed would ruin your vacation, I’d suggest a different location, but if you can deal with that one negative, this was an amazing place to stay with little kids. "