リビエラ マヤのおすすめホテル予約

「Love this resort. Not my first time there and won’t be my last. Really nice property and facilities, great food and vibe. 」

「Everything was fine, the staff was courteous and attentive. The bed and pillow were very comfortable. The VIP upgrade provided by Expedia as we are Gold did us pretty much nothing. The $100 resort credit is very misleading as we were told when booking an add on to one of our excursions (ATV's) that it could be used for that and come to find out that was not the case. We did not receive any of the $100 credit while there. There seems to be poor communication with what each individual knows as one...

「Clean rooms and impecable room service. Property itself was small and easy to navigate. Gift shop stayed open until 11pm which came in handy! Breakfast was great at both restaurants and the afternoon taqueria being open was fabulous! The beach was why we stayed here. Romantic and calm atmosphere. We loved our time」

「I loved EVERYTHING about the resort! I highly recommend and will be visiting again! FYI there are raccoons that roam the property at night」

「Loved staying in the master suite . Wish they had jet ski rentals」

「Todo estuvo excelente. Todo el staff es super amable. 」

「The Ventus Ha part of this El Cid complex is the newest and most chilled. There are 4 pools, 2 main pools and 2 rooftop infinity pools. The rooms are large and clean and housekeeping keep them that way. All the staff are friendly and helpful. I had the Platinum package, which comes with butlers to help you with reservations or whatever you want really. My butlers were Saul and You can eat in all of the restaurants across the El Cid complex, but my favourite was Aakat, the staff and food at this...

「We had a great time , everyone was very attentive. The view from our room was breathtaking!!」

「Das Frühstück ist minimal - Früchte und etwas Brot . Wegen den Algen konnten wir nicht an den Strand. Es stinkt fürchterlich Das Personal war nett. Grosses schönes Zimmer.」

「They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!」

「・ビーチはありません(12月) ・掃除は不十分でした。 ・ティッシュが補充されてなく受付に行きましたが明日まで対応できないと言われました。 ・立地はすごく便利な場所にあります。 ・施設はすごくきれいでサービスも問題ありません。 」

「レストランのサービスが酷く、飲み物を頼んでも最低30分は待つ、スプーンは最後まで持って来なかった。 滞在5日間ずーっとこの調子でした。ルームサービスもオーダーしたのに来なかったし、アメニティも来ない。全てが酷くて、ストレスだけが残った。キッズルームがあったので選んだけど、クリスマスイブには十分なスタッフがいないので予約制だと断られた！その前日にキッズルームを利用してたのに説明無し！腹が立って抗議したら あなたの英語が分からないと無視。同じ事をコンシェルジュに言ったら謝罪があったけれど とにかく酷いです！ 唯一良かった事はホテル併設のウォーターパークが無料で利用出来た事。」

「Great for staycation」

「Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay.」

「We had a fantastic stay at Coco Unlimited Tulum from April 24th to May 4th. The property is beautiful, but it was the lovely people who made the experience truly special.I didn’t catch everyone’s names, but Betty on reception and Jacob in the restaurant were absolutely outstanding representatives of the hotel. They both went above and beyond to make us feel welcome. We also enjoyed the lovely food—the chilaquiles were brilliant, and they make a lovely margarita! Highly recommend this spot for...

「お料理も美味しく、従業員の方のサービスも良かった。こじんまりとしていて、のんびり出来た。」

「綺麗なお部屋でした。湿度が高くてドライにしましたがなかなか快適とはならず2泊しましたが帰る頃にやっと体感的に良くなってきました。廊下にウォーターサーバーがおいてあるのですがコンセントがさされてなく、お湯が出ずフロントのサーバーまでお湯を入れにいくことに。暑いエリアなのでお湯が必要ないのかもと考えるのかもしれないですが必要であると思います。」