Find hotels near Playacar Beach, Playa del Carmen from ￥3,396

"Everything - customer service was excellent "

"No it didnt "

"Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach "

"The best resort ever "

"Everything was excellent!"

"The property has much better food than the average all inclusive, staff was always friendly and made you feel welcome. The activities were amazing and abundant, we actually changed our flight to stay an extra day because we were having so much fun. "

"We had an absolutely wonderfl and relaxing stay at the Royal Hideaway. We enjoyed it so much we would love to go back to visit. Staff is amazing. Everyone was kind, helpful, and willing to help. This is truly a rare quality to find at resorts now a days. The room was well furnished and beds were so heavenly to sleep in. The food was hit and miss, but when it was a hit... ohh it was delicious.The buffet was always a good bet. The beach was incredible. Shallow water for days. The beach service was top notch and chairs were always available. We saw at least 2 beach service people walkjng around taking drink and food orders from 9 am till 5 pm. They were also quick to return with your items. This is the best beach service I have seen. It even tops the butlers I have had at numerous Sandals resorts. The infrastructure is beautiful but shows wear and tear. They paint over areas that can really use repair, but thus qould be the only area of improvement. But everything else was so wonderful that any of this was almost an afterthought. Guests tend to be couples and older. Not a party ir loud resort. This resort is all about relaxation. Check in and out was fast and efficient. We cant wait to return!"

"Sandos is the best. I try to go over year!"

"Everything was perfect; the food, the amenities, the personnel. My only recommendation is to install an ATM at the lobby."