プラヤ デル セクレト ホテル

「スタッフの対応もとても良く心地よい。敷地が広いので移動が大変だった」

「毎日のようにさまざまなイベントがありホテル内でかなり楽しめるエンターテイメント満載なホテルでした。 コンシェルジュもいてしっかりと安心してくださるし、ネットでいろいろ注文できたりと便利でした。」

「Todo excelente」

「We absolutely loved our stay. Every staff member was friendly and helpful. The activities team were rockstars! They are clearly a cohesive team. We only had two issues. 1) there was no direction to our room at check-in, we had to seek out someone to help us locate it. 2) the seafood night dinner included a grilled sea bass, salmon or tuna, which we weren’t told. The hostess nor the server mentioned it. We only found out about the cooked fish when the table next to us received theirs, and we...

「Good.」

「We had a wonderful stay at this resort! It is a very kid-friendly property, and the pools were absolutely great perfect for the whole family to enjoy. What truly made our experience special, though, was the incredible staff. Everyone we encountered was warm, welcoming, and exceptionally helpful. I want to give a special shout out to J*** G****, the Maître at the restaurants, who took great care of us, and to Chef I**** for the delicious food and hospitality. The entire team goes above and...

「This resort is the place to go if you are looking to go to Mexico. It is newly renovated and everything is modern and clean. There is so many different options for bars, restaurants, the disco, gift shops, etc, that you truly have everything you need right there on the resort. The staff were amazing. They were so helpful and always kind. The drinks and food were also top tier. The Buffett has great variety and all of the à la cartes were beyond delicious. The drinks at every bar were made great....

「Overall enjoyed the stay and most likely come back because of the amenities but service was terrible…It takes at least 4 to 5 calls/reminders to get assistance.」

「特典のスパークリングワインについて、何度か問い合わせして手配したと言われたが、結局持って来てもらえなかった。」

「Es una excelente opción de hospedaje en puerto Morelos la propiedad es relativamente nueva y en excelentes condiciones condiciones. Tiene una ubicación perfecta y el personal es increíble.」

「お料理も美味しく、従業員の方のサービスも良かった。こじんまりとしていて、のんびり出来た。」

「Great resort , very clean and well maintained. Food was okay. Beach was not very good. Platinum is definitely not worth the money, doesn't give you any top shelf liquor and butler service is mediocre. Great pools for different types of day you want, kids pools and adult pools. Ventas Ha lobby bar makes the best drinks, a shame other bars don't make them the same. Most of the staff were very good.」

「海を見ながらの朝食は最高です。サービスもよく、朝食のボリュームも文句なし。メキシコ朝食が味わえます。残念なことに、テラスが思ったよりも簡素。」

「ホテルの敷地が広く、ビーチ、プール、レストランなどで、ゆったり過ごせました。一週間の滞在でしたが、満喫できました。」

「This was our first all inclusive resort and it did not disappoint! The staff were friendly but not overbearing. Everyone was very helpful. The food was delicious. Our massages were wonderful. I would highly recommend anyone who wants to stay in Mexico at a resort to choose the Royal Haciendas!」