Hilton Cancun, an All-Inclusive Resort
4.5 star property

Luxury property on the beach, with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Cancun, an All-Inclusive Resort

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, sun loungers
Exterior
Suite, 1 King Bed, Oceanfront | View from room
Restaurant
Reception

Overview of Hilton Cancun, an All-Inclusive Resort

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach
The price is ¥65,076
Price available on 2024/4/8

Explore the area

77500, QROO, Cancun, Highway 307
  • Popular LocationMoon Palace Golf Club13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
  • Popular LocationPetempich Bay17 min drive
  • Popular LocationPuerto Morelos Beach22 min drive
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Room options

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
Coffee/tea maker
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Sunset View)

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Sunset View)

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature view

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Swim-Up)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature view

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Swim-Up)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Private bathroom
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 King Bed, Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Queen Beds, Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Private bathroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
2 bedrooms
Rainfall showerhead
Hair dryer
Bathrobes
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Private bathroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Private bathroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

cleanliness

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Private bathroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

cleanliness

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Hilton Cancun, an All-Inclusive Resort is located on a private beach and in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 13 min drive
  • Petempich Bay - 17 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Agave Mexican Cuisine - 17 min drive
  • Grand Lobby Bar - 14 min drive
  • Cusco - 17 min drive
  • Grand Central Buffet - 16 min drive
  • The Grill - 17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury all-inclusive property by the ocean
Take advantage of free water park access, 2 poolside bars, and a swim-up bar at Hilton Cancun, an All-Inclusive Resort. This property is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Azulinda Lobby Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, smoke-free premises, and a front-desk safe
  • Tour/ticket assistance, concierge services, and outdoor furniture
  • Guest reviews speak well of the family-friendly amenities, bar, and helpful staff
Room features
All 714 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
Welcoming dogs only
1 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Apr 8, 2024 start from ¥65,076, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hilton Cancun, an All-Inclusive Resort located?

Nestled on the beach, this Cancun property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1351 out of 2287 reviews" "
Rating 8 - Good. 487 out of 2287 reviews" "
Rating 6 - Okay. 224 out of 2287 reviews" "
Rating 4 - Poor. 118 out of 2287 reviews" "
Rating 2 - Terrible. 107 out of 2287 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond, Arvada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was spectacular. Laura at the lobby bar. Roberto at the north pool, Abelarto and Javier in LaLuce all were stand outs.
Stayed 7 nights in Mar 2024

2/10 Terrible

stephanie

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning did not work for the entire stay March 7-14 2024
Stayed 7 nights in Mar 2024

4/10 Poor

farzad

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very under staff. We had to wait hours in line for anything. Staff very rude and useless. Drinks were very low quality, not that they didn’t have better drinks but you had to pay extra for those. Same with the food, good stuff costs you hundreds of dollar more per dish. No airport transportation. Little there to do for kids, ours were bored after 2nd day. The amenities and staff are out of proportion to the size of the hotel. We had to wait hours in line even to check in and check out. Not going back and not recommend this hotel to anyone.
Stayed 5 nights in Mar 2024

10/10 Excellent

Rishi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goid location & amazing shows
Stayed 4 nights in Mar 2024

8/10 Good

Eddy M, miami

Liked: Cleanliness, staff & service, property conditions & facilities
More activities for kids are need poor pool activities
Stayed 5 nights in Mar 2024

6/10 Okay

Siddhant

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Wasnt too good. The desk lady in charge of booking restaurants was super rude. The cart vendors wernt too noce either. It was pretty much okayish. Would i go here again? No
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was all good except for the fact that the refrigerator wasn't working in our room but once that was communicated to the staff they brought a new one. Didn't like the food at the Maxal restaurant at all but every other restaurant was good including the buffet.
Stayed 3 nights in Mar 2024

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The cleanliness and comfort of our room met the expectations of a Hilton brand hotel, however there were many things about this resort that made us unlikely to return. This resort is overcrowded and thus you'll have to wake up very early in the morning just to reserve chairs and even restaurants. By 9am there are no vacant chairs, or even clean towels to be found. My wife and I walked around for at least 30 minutes before massively tipping a member of staff who was then able to bring out extra chairs from storage. That's another thing we learned, you will be invisible here in terms of service unless you tip well and in advance. Be prepared to wait over an hour at the reservation desk to book dinner spots. Overall this resort is short of service for the amount of guests it can accommodate, and personally I wish we didn't need to wake up extra early or wait in long lines for basic hotel amenities at this price point, especially when this is meant to be a relaxing vacation.
Stayed 5 nights in Dec 2023

10/10 Excellent

Deepinder

Liked: Cleanliness, staff & service, property conditions & facilities
Food options and onsite restaurants can be increased
Stayed 5 nights in Mar 2024

6/10 Okay

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. There was very little entertainment and difficult to get dinner reservations. In the future they should offer shuttle services to and from the airport.
Stayed 4 nights in Mar 2024