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"It was beautiful! Staff was very friendly!"

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"We enjoyed. The staff treated us like Kings Mad Queens. Also the food options are amazing. "

"Overall we had a great time. However the rooms definitely need dome work. The deterioration us getting more noticeable. Im tsking in specific of the rrom I had # 8779. The lamp shades are rusted, the night stands stained the lightsbon the hallway and bathroom didn't work some werdomehow u"

"I can't say enough wonderful things about Grand Sirenis Riviera Maya Resort & Spa after our recent stay! The property is natural and clean. The natural wildlife is amazing to see. The property is also HUGE but thankfully they have shuttles to drive you around, if need be. Though all the drivers were great, we especially loved our rides with Kevin. Our concierges Dario, Lluvia, Diego, Joseph, Erick, and Omar made sure our every need was met. They were so helpful when making dinner reservations, booking with Dolphin Discovery, and booking spa treatments. In the spa, Carla was especially attentive and made us feel relaxed from the moment we walked in until the shuttle was ready to pick us up and return us to our room. The breakfast and lunch buffets are great! Marcelo and Francisco always made sure we had a table right away and helped us with drinks immediately. The evening restaurants are EXCEPTIONAL. Carnal is a MUST GO TO! The food is delicious and the singers and dancers make for a night you won't soon forget. At Oshi Hibachi, Reynaldo (chef) put on an amazing show and the food was perfectly seasoned. Pueblito Lindo has such delicious, authentic Mexican food and fresh ceviche. The shows in The Platea Theater are top notch. We especially loved the Michael Jackson show! Overall, I give this resort a 12/10 because they went ABOVE AND BEYOND my expectations!"

"We enjoyed our stay very much!"

"Very very good everything is was great and excellent service ,restaurant"

"La mejor atencion recibida en un resort! "

"The food and service were amazing. Everyone was friendly and helpful. "