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"The majority of the staff were very friendly. The rooms are nice and spacious. Hotel is a little dated. Was not impressed by the food on resort."

"Room was super clean but the fridge wasn’t refilled everyday. Lots of options at the Buffet. There was not enough bars or staff for the bars. Always lots of lines."

"It was a very nice resort everything was clean and assorted perfectly. The staff was very helpful with getting us anything we needed. The front desk was also a big help too any time we needed a taxi it arrived with in a short amount of time. I can’t complain about anything the resort was very nice ."

"Todo super"

"​If you are looking for a resort that perfectly blends luxury, culture, and natural beauty, Hotel Xcaret Arte is truly in a league of its own. It is a massive, stunning property, and I highly recommend staying for at least a full week to actually maximize the experience and enjoy everything available. ​The Culinary Experience ​The food here is on another level—all-inclusive is definitely the way to go because every meal feels like a premium experience. ​Tah-Xido: The Hibachi was absolutely amazing and a must-do for dinner. ​El Mercado de San Juan: While the variety is great, the desserts here were a personal favorite. ​The Service: Across every single restaurant, the servers were amazing. In fact, the entire staff was incredible; the housekeeping team, in particular, did a fantastic job keeping everything spotless. ​The Resort & Amenities ​The beauty of this resort is almost hard to describe. It is very large, but every corner is visually incredible and the amenities are top-notch. One of the coolest features is the art classes—being able to take a pottery or painting class right on-site adds a unique layer to the vacation that you don't find elsewhere. ​Excursions ​You cannot stay here without taking advantage of the excursions. The trips to Chichén Itzá and the cenotes were highlights of the trip—well-organized and breathtakingly beautiful. ​Final Verdict: It’s a beautiful, expansive resort with fantastic staff and world-class food. If you can swing a seven-day stay, do it."

"Everything was good except for 2 things : 1) we went the last week of April and the seaweed at the beach was so much 2) a dinner reservation system was horrible, we arrived on a Sunday and immediately went to guest services to book our dinners for the week. The problem is nearly all of them were booked up for the week already even though this is during off-season, which was really surprising. We were able to get in at three of the restaurants during the weekday we had but the earliest reservations were at 9:30 PM. It’s ridiculous that you cannot book dinner reservations before your arrival. The pools were amazing though! "

"Todo excelente, muy amables los empleados."

"Meals at the buffets were all wonderful. 3 are open for breakfast and lunch. One is open for dinner. We could not book reservations at other restaurants but they only had -4 tables being used. Could keep beach buffet open for dinner and be able to make reservations at check in. Pool could be open till 2200 for adults. The rooms (jr suite) was large, cool, comfortable. Beyond expectations! The staff All fantastic! Cart driver Eric showed us how to get around. Playa and pools Fantastic!! Clean, lots of space. Snorkel by rocks. NO seaweed. Just lovely. What a wonderful place thank you for keeping the natural animals and fauna. Thank you for sharing it. "

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