Kanté Hotel - Downtown Tulum, surrounded by historic Mayan Ruins, offers a tranquil retreat. Guests can relax with a massage, enjoy the outdoor pool, and use in-room WiFi. Past visitors consistently praise their rejuvenating experiences.
Located near the beach, Kanté Hotel - Downtown Tulum is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 1000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum
Frequently asked questions
Does Kanté Hotel - Downtown Tulum have a pool?
Yes, this property has an outdoor pool.
Is Kanté Hotel - Downtown Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Kanté Hotel - Downtown Tulum?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Kanté Hotel - Downtown Tulum?
Check-out is at noon.
Where is Kanté Hotel - Downtown Tulum located?
Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.5 mi (4 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 mi (3 km).
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Reviews
Kanté Hotel - Downtown Tulum Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.0
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 21 out of 35 reviews
10 - Excellent
21
Rating 8 - Good. 9 out of 35 reviews
8 - Good
9
Rating 6 - Okay. 0 out of 35 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 35 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 35 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Thelma Jean
Feb 11, 2026
Liked: Cleanliness
Clean room, helpful staff
Thelma Jean
Stayed 3 nights in Jan 2026
8/10 Good
EUNJUNG
Nov 3, 2025
Liked: Staff & service
Disliked: Amenities
The best location for people who want to explore local experiences.
The room was clean. It was a little noisy from other guests talking loadly outside our room. The door needed a better seal. There was a barking dog that needed a shot of lead. The hotel was chosen for its location across from the ADO terminal.
This service at coin was good tried to have room changed prefer first floor but all booked so clerk carried plugged up stairs for 85 yr old . Hotel is always clean very clean .
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
This is hidden behind Ado bus station.
Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen.
Janet went out of her way to accommodate us.
Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs.
Well cared for hotel very clean most part not too much noise considering the bus traffic.
When in Mexico in town center any town has
Wifi was spotty but we did get by.
Overall nice hotel great staff even owner was very nice .
We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean!
And the location is really convenient, right beside the bus station!
It'd go back anytime!
The hotel attendant who was from Madrid was terrible. He was emotionally disregulated and could not understand our needs.
The hotel room's bathroom window would nor close letting rhe street noise dirupt our sleep.
We paid extra money for a quiet room and the hotel attendant said he should not provided that "favour" to us.
Very bad experience
Will never recommend anyone this hotel.
Quick ck in close to Ado station.
Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Tieh
Stayed 1 night in Mar 2025
8/10 Good
Erika
Nov 26, 2024
Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Très bel hôtel. L’espace piscine est très agréable. Il y a un petit réfrigérateur commun que l’on peut utiliser ainsi qu’une table pour manger. Les chambres sont très bien équipées. Je ne sais pas si c’est une pratique courante à Tulum, mais on nous a demandé un dépôt de 1000 MXN ou notre passeport comme garantie pour la chambre. Avant le départ, une inspection de la chambre est effectuée afin de pouvoir récupérer le dépôt. J’aurais simplement aimé être informé à l’avance de l’existence de ce dépôt, car à ce point dans notre voyage nous n’avions plus de pesos et c’est toujours délicat de laisser son passeport.
Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo. Además el lugar muy lindo y súper agradable, si regresaría y lo recomiendo.
Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena