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Selection Riviera Cancún - All Inclusive

4.5 star property
All-inclusive resort with 6 restaurants and 5 outdoor pools

Choose dates to view prices

Photo gallery for Selection Riviera Cancún - All Inclusive

5 outdoor pools
6 restaurants, international cuisine
Exterior
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Premium bedding, down comforters, free minibar, in-room safe
Palmar Beach Riviera Maya by Tafer Hotels and Resorts offers an all-inclusive experience near Puerto Morelos Town Square. Guests can enjoy massages and facials at the Village Spa, dine at 7 international restaurants, and relax with drinks at 6 bars.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
The current price is ￥25,189
￥31,041 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Single Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Pool View (Single Use)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, Pool View (Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Family Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Family Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Pool Walkout | Single Use)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Pool Walkout | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Pool Walkout )

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, 1 Bedroom (Pool Walkout )

Premium bedding, down comforters, free minibar, in-room safe

Family Single Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 1 Bedroom (Pool Walkout )

Premium bedding, down comforters, free minibar, in-room safe

Family Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, Ocean View

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Single Room (Swim Up)

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Swim Up)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Premium bedding, down comforters, free minibar, in-room safe

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 1 Bedroom, Ocean View (Ocean View)

Premium bedding, down comforters, free minibar, in-room safe

Family Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Corner (Ocean Front | Single Use)

Premium bedding, down comforters, free minibar, in-room safe

Suite, Corner (Ocean Front | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Corner (Ocean Front)

Premium bedding, down comforters, free minibar, in-room safe

Suite, Corner (Ocean Front)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 115 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Single Room (Promo)

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
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About the neighborhood

Map
77580, QROO, Puerto Morelos, Carretera Cancun - Tulum km 27.5, Bahia Petempich

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Crococun Zoo - 10 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Villa Marina - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Route 66 - ‬16 min drive
  • ‪Vivace - ‬5 min walk
  • ‪Le Chique - ‬5 min walk

About this property

Selection Riviera Cancún - All Inclusive

Luxury all-inclusive resort near Puerto Morelos Beach
Take advantage of a free breakfast buffet, a poolside bar, and designer stores on site at Selection Riviera Cancún - All Inclusive. With amenities like a beachfront location and kayaking, this resort is the perfect place to soak up the sun. Indulge in a manicure/pedicure, hydrotherapy, and a body wrap at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool
  • Free valet parking
  • 2 outdoor tennis courts, supervised childcare (surcharge), and secured bicycle storage
  • Tennis lessons on site, beach umbrellas, and a banquet hall
Room features
All 435 rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-friendly workspaces.
More amenities include:
  • Changing tables, baby monitors, and baby baths
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with jetted tubs and rainfall showers
  • 50-inch TVs with cable channels
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Similar properties

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8.4 out of 10, Very Good, 2,646 reviews
The price is ￥31,450
￥31,450 total
includes taxes & fees
Oct 31 - Nov 1
Ocean Coral & Turquesa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • El Muelle
  • L Olivetto
  • La Brisa
  • Martinette
  • Nopal

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

Does Selection Riviera Cancún - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Selection Riviera Cancún - All Inclusive?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Selection Riviera Cancún - All Inclusive on Oct 31, 2025 start from ￥25,189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Selection Riviera Cancún - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Selection Riviera Cancún - All Inclusive?

Valet parking is free at this property.

What time is check-in at Selection Riviera Cancún - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Selection Riviera Cancún - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Selection Riviera Cancún - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Selection Riviera Cancún - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Beach, and Petempich Bay. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 9 mi (15 km).

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Reviews

Selection Riviera Cancún - All Inclusive Reviews

7.6

Good

8.8

Cleanliness

7.6

Amenities

9.2

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 75 out of 176 reviews
Rating 8 - Good. 37 out of 176 reviews
Rating 6 - Okay. 29 out of 176 reviews
Rating 4 - Poor. 17 out of 176 reviews
Rating 2 - Terrible. 18 out of 176 reviews

Reviews

2/10 Terrible

JORGE

Liked: Cleanliness, staff & service
Empty no people in hotel…good service and food though.
Stayed 4 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing and staff were nice. We left early due to lack of amenities, but are excited to return once the facility is fully open!
Stayed 7 nights in Oct 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience in this resort was exceptional. food was great , room was clean.All staff was so kind, respectful, and attentive. This was the best birthday gift getaway to myself. Thank you all for making me feel special..
Stayed 3 nights in Oct 2025

10/10 Excellent

Amber Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!! Staff was so helpful and amazing! Clean rooms, good food and Wonderful staff! The guy working the tour counter was amazing the whole week he helped us..
Stayed 7 nights in Oct 2025

10/10 Excellent

Jackie marie De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Oct 2025

10/10 Excellent

TYRONE D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and beautiful. Staff attention the best ever. Very clean. Quality of the food the best. I will come back.
Celebrating my Fiance birthday
Stayed 5 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 10 nights in Sep 2025

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for four days and had an amazing time. The staff are really friendly and very professional. Absolutely 0 complaints about the food because everything was super good and they have several options. They are doing construction on the property but however once they are complete it’s going to add more beauty than it already has. Can’t wait to return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort was clean, nice staff, the swim up pool with waitor service, i love that they do room service and you are able to buy food if you dont want what they have. Food was so good. Cant wait to go back
Stayed 3 nights in Sep 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Even if it was the low season, the hotel did not have enough entertainment for the guest. The bar closed at 11pm every night, which is way too early!...we went to a local bar twice during our stay to find some entertainment. I will say that the food was great, the rooms were nice and clean, and the staff very friendly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in Oct 2025

6/10 Okay

Edward Samuel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Restaurants are all under construction no buffets available and bars were closed 90% of the time
Stayed 7 nights in Oct 2025

10/10 Excellent

Erickson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though there were very few guests, we had an amazing time. My husband and I were there for my birthday and the staff were amazing. By the end of our trip everyone knew us by name and addressed us very warmly. Food was amazing. Grounds and room was updated and clean. We look forward to coming back to see what it all looks like after renovation. Happy we got to have the place nearly to ourselves. I know it will be a hotspot soon.
Stayed 3 nights in Oct 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They called it a soft opening, we did not realize that meant there would be construction. 4 of the 6 resteraunts were closed. Half of the pools as well,i give them slack since it was off season. The alcohol was name brand and the food was excellent. Staff was super,it was nice overall.
Stayed 8 nights in Sep 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Polite staff, clean pools, great food, nice atmosphere.
Stayed 5 nights in Jun 2025

8/10 Good

KATHY

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Horrible beach!
Stayed 4 nights in Sep 2025

8/10 Good

Nicole M

Liked: Cleanliness, staff & service
Overall, Selection Riviera Cancún - All Inclusive is a great resort. The staff was excellent and the food was great. The road leading to the resort needs major work. At the time of our visit 09/29/2025 - 10/02/2025, the resort was undergoing renovations. We did not have beach access and at times there were issues with the hot water. Overall, we enjoyed our stay and I would visit this resort again when the renovations are complete.
Stayed 3 nights in Sep 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Not many dinning options, transportation is not provided, it was vert clean but under construction and beach access was closed
Stayed 7 nights in Sep 2025

10/10 Excellent

Erion

Liked: Cleanliness, amenities, property conditions & facilities
It was a amazing place and the rooms and services where great 100% recommend
Stayed 7 nights in Jun 2025

10/10 Excellent

Darla C

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful but undergoing renovations in certain sections. Lots of areas closed off due to construction. However, it did not interfere with our stay. The staff was very friendly and helpful. The food was excellent! The drinks were also excellent. Overall, a wonderful time. Would definitely go back.
Stayed 3 nights in Sep 2025

6/10 Okay

ma theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I was overall happy about the vaction until the double charges on my car..
Stayed 5 nights in Jul 2025

4/10 Poor

Jude Josinho

Liked: Staff & service, property conditions & facilities
The road leading to the hotel has way too many big bumps making the drive uncomfortable. 2 main dining out of the 4 restaurants on site were closed but we were not informed prior to booking which impacted our experience. Found a live insect in my food at the Mexican restaurant which makes me question the cleanliness in the back kitchens.
Stayed 7 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was amazing. Italian restaurant was very nice for breakfast and dinner. Mexican not so much. Night timw you could see alot of mosquitoes there. Also they should bave more than just 2 restaurants open all the time. Other suggestion would be food options bh bar area.. They did hamburgers one day and Paella one day. People should be bale to orded to the pool if they want to since there is only ome swim up bar. Staff was extremely friendly. Activities guy for fun. Marcelo at the front door is very njce. Bar staff kept refilling our drinks.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is still under construction and we traveled as a family hoping it would be a good first time experience only one restaurant was open and only one pool was open, no guidance after you check in, we had to pay extra to upgrade room although only 40 guest were in the whole resort we will never return
Stayed 4 nights in Sep 2025