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"Staff hotel everything was excellent "

"The food never disappoints at Dreams. This is our 6th Dreams we’ve been to and they have really shifted to cater to families with small children. I wouldn’t select this resort if you aren’t traveling with children, as there are no areas that are adults only. We had the preferred club and stayed in a king room with a plunge pool. The preferred benefits here only get you access to the preferred club and a small section of beach chairs. You do need to get up early to reserve chairs, as they get completely taken up by 9am across the whole resort. The service was wonderful and the rooms were very clean every day with fully stocked mini fridge. We did come to golf, which appeared to have included greens fees online, but that was not the case. We enjoyed our stay, but next time we’ll be booking at their adults only brand, Secrets. "

"Clean safe quiet"

"Excellent experience "

"Great staff. Great service. Amazing beautiful resort. Well taken care of "

"Clean"

"Overall, I would rate my stay an 8 out of 10! The staff were super friendly and helpful and always made sure that whatever I needed I got. My only issue with this resort is that, no one could explain to us how the “resort credit” work. We had a $500 resort credit and we were told by the front desk staff to reach out to the spa (where the credit could be spent) cool took the paper to the spa and the Rep (super nice) explained it. So depending on the service (I got and mani & Pedi and my partner for a facial) how it was explained that amount for those services were listed $30 for the mani and $30 for the pedi, $80 or $90 was for the facial. Got the services and we went to enjoy the rest of the day. On the day of check out, the front desk agent was like we have a $197.00 credit for the spa services and we were puzzled cause the “resort credit” was suppose to cover the services. Apparently it doesn’t, contacted the spa only for them to now inform us that the “$500 resort credit” is a discount. To date I am still confused how is that possible and how is $500 credit a discount? We’ve asked numerous of works to explain that to us, but no at the hotel could explain it. I would say to whomever is going here to ignore the resort credit cause it was a total scam. That dampened my interest in ever going back and staying to this place cause I felt I was robbed. Ended up paying almost $300 CAD to cover that charge! Big scam!!"

"Everything was perfect as usual. Will definitely return "

"The property is well run and well taken care of. Quality of food and drink was exceptional. It is a smaller hotel with a boutique feel, beautiful rooftop patio and beach club area. Staff are friendly and helpful and our room was spacious and clean."