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"We enjoyed our 5 nights at this hotel. The room is very clear and new. I love their staff especially Isbella at the breakfast time and Rose at the reception desk. They are very helpful and always with the lovely smiles. This new hotel is run by a team of young staff with passion. The location is ..."…""We enjoyed our 5 nights at this hotel. The room is very clear and new. I love their staff especially Isbella at the breakfast time and Rose at the reception desk. They are very helpful and always with the lovely smiles. This new hotel is run by a team of young staff with passion. The location is ..."WWW…"

Reviewed on Jan 19, 2020

"The hotel were very accommodating as I only booked them in the morning of my arrival. I checked in at 9:30am, they provided me with a temporary room to shower and relax whilst getting my room ready. The reception staff, in particular Daisy were all very helpful and informative and gave me suggestions ..."…""The hotel were very accommodating as I only booked them in the morning of my arrival. I checked in at 9:30am, they provided me with a temporary room to shower and relax whilst getting my room ready. The reception staff, in particular Daisy were all very helpful and informative and gave me suggestions ..."WWW…"

Reviewed on Jan 26, 2020

"Excellent customer service, great location and fabulous room."…""Excellent customer service, great location and fabulous room."WWW…"

Reviewed on Jan 16, 2020

"everything perfrct location different and good restaurants and bars"…""everything perfrct location different and good restaurants and bars"WWW…"

Reviewed on Jan 16, 2020

"Love the rooms and the breakfast too! Location was great! Would definitely return!"…""Love the rooms and the breakfast too! Location was great! Would definitely return!"WWW…"

Reviewed on Dec 30, 2019

"This property was in the perfect location to explore Hanoi and it’s many attractions. The staff were incredibly helpful , including Alex, Chin , in making our stay wonderful. The room was great and clean and the breakfast was good. Would definitely recommend"…""This property was in the perfect location to explore Hanoi and it’s many attractions. The staff were incredibly helpful , including Alex, Chin , in making our stay wonderful. The room was great and clean and the breakfast was good. Would definitely recommend"WWW…"

Reviewed on Jan 26, 2020

"The hotel is nice for budget travelers. Located near Hoan Kiem area, you can literally walk to the cathedral or take a ridiculously cheap Grabcar to Hanoi highlighted sites. For me the only thing is that the bathroom is transparent, it would have been great if i went with my partner, yet i went with ..."…""The hotel is nice for budget travelers. Located near Hoan Kiem area, you can literally walk to the cathedral or take a ridiculously cheap Grabcar to Hanoi highlighted sites. For me the only thing is that the bathroom is transparent, it would have been great if i went with my partner, yet i went with ..."WWW…"

Reviewed on Jan 26, 2020

"The Roberts was in an excellent position with only 5 mins walk to the lake. Staff at the hotel were great and on hand to help out with anything we needed. Booked a massage which was excellent"…""The Roberts was in an excellent position with only 5 mins walk to the lake. Staff at the hotel were great and on hand to help out with anything we needed. Booked a massage which was excellent"WWW…"

Reviewed on Jan 26, 2020

"Unique and oriental boutique design. New, clean, perfect location. Attentive staff. And their breakfast is excellent. The chef's BBQ rib is the best i ever had!"…""Unique and oriental boutique design. New, clean, perfect location. Attentive staff. And their breakfast is excellent. The chef's BBQ rib is the best i ever had!"WWW…"

Reviewed on Jan 18, 2020

"The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were ..."…""The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were ..."WWW…"

Reviewed on Jan 2, 2020