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"Absolutely charming quaint hotel with excellent customer service. All the staff are incredibly helpful and pleasant. Nice rooms, a bit small as would be expected for the old quarter. Great location and the breakfast is among the best meals that you will eat. Stunning rooftop bar with delicious cocktails and welcoming staff. I highly recommend. "

"A beautiful boutique hotel that is clean and beautifully decorated. Unfortunately, we didn’t have time to use its spa and massage. Will try next time. "

"Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it. "

"Perfectly located in the heart of Old Quarter, walkable to everything exciting in Hanoi, The best part was the staff, super friendly and kind, clean facilities, and wonderful spa and laundry services. I would come back to that same place if I came back to Vietnam."

"The hotel is located in the city center, very convenient. Jimmy is the most enthusiastic person I have ever met in Vietnam, he guided me everywhere to visit, every delicious restaurant. Very excellent. Love this hotel!"

"Amazing breakfast "

"Everything was great except the service at the restaurant . We had to order things up to three times."

"As prior reviews have said, the location in the Old Quarter is superb. A few minutes walk to the main attractions around Hoen Kiem Lake; for my short stay, many restaurants & plenty to do within walking distance, no need to take taxis. And it's on a small, quiet side street, less chaotic that on the main avenues. Breakfast was very good, lots of variety, tropical juices & they make you eggs to order. Staff very kind & accommodating, & many speak English."

"Service is superb and location "