Find Luxury Hotels in Hanoi from ￥1,996

"The staff were brilliant! From the moment we arrived the customer service was exceptional. Nothing was too much trouble. The team went above and beyond to assist us with booking tours, making external calls for us to confirm things, and making sure we were comfortable and even brewing up a special ..."…""The staff were brilliant! From the moment we arrived the customer service was exceptional. Nothing was too much trouble. The team went above and beyond to assist us with booking tours, making external calls for us to confirm things, and making sure we were comfortable and even brewing up a special ..."WWW…"

Reviewed on Mar 13, 2020

"Excellent all I can say, will come back again , thanks"…""Excellent all I can say, will come back again , thanks"WWW…"

Reviewed on Oct 13, 2020

"Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot ..."…""Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot ..."WWW…"

Reviewed on Mar 8, 2020

"It was amazing. The staff was really nice and friendly. Any kind of assistance they were there to help out. I would rate their service as 10/10"…""It was amazing. The staff was really nice and friendly. Any kind of assistance they were there to help out. I would rate their service as 10/10"WWW…"

Reviewed on Jul 17, 2020

"Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city"…""Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city"WWW…"

Reviewed on Dec 31, 2019

"Everything was great, location is just steps to the lake , And around the hotel there is a coffee shops and you have to walking about 10 minutes to walking Street."…""Everything was great, location is just steps to the lake , And around the hotel there is a coffee shops and you have to walking about 10 minutes to walking Street."WWW…"

Reviewed on Mar 20, 2020

"Better lighting in the apartment bathrooms. Difficult to do hair or shave."…""Better lighting in the apartment bathrooms. Difficult to do hair or shave."WWW…"

Reviewed on Mar 25, 2020

"The facility is older than I expected. The room I stayed in have some furnitures that are very worn out. Towels and pillows can be updated."…""The facility is older than I expected. The room I stayed in have some furnitures that are very worn out. Towels and pillows can be updated."WWW…"

Reviewed on Jan 6, 2020

"Beautifully located and designed hotel with fine views over West Lake from every room. High standard, quick and efficient, from front office/reception to restaurants and room service. All staff are friendly, courteous, attentive and efficient. Nothing is too much trouble and one is always left with ..."…""Beautifully located and designed hotel with fine views over West Lake from every room. High standard, quick and efficient, from front office/reception to restaurants and room service. All staff are friendly, courteous, attentive and efficient. Nothing is too much trouble and one is always left with ..."WWW…"

Reviewed on Jul 22, 2020

"Highly recommend to stay here. I love the bfast and the pillows menu. Will definitely be back. 😁"…""Highly recommend to stay here. I love the bfast and the pillows menu. Will definitely be back. 😁"WWW…"

Reviewed on Feb 21, 2020

"Good location with plentiful restaurants just walking, spoilt for choice, hotel staff extremely helpful"…""Good location with plentiful restaurants just walking, spoilt for choice, hotel staff extremely helpful"WWW…"

Reviewed on Mar 6, 2020

"Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention"…""Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention"WWW…"

Reviewed on Mar 11, 2020

"Great location, great staff, and most always a very pleasant stay. Some rooms are a little dated and that should be considered. I did have a couple bathroom issues..."…""Great location, great staff, and most always a very pleasant stay. Some rooms are a little dated and that should be considered. I did have a couple bathroom issues..."WWW…"

Reviewed on Feb 7, 2020

"Although slightly out of the city, it was a pleasant relief to be away from the noise and craziness of the bustling Hanoi streets. The hotel provided a comfortable haven and the staff were amazingly accommodating, so pleasant and couldnt do enough for us. The benefits of the Club Lounge were so worth ..."…""Although slightly out of the city, it was a pleasant relief to be away from the noise and craziness of the bustling Hanoi streets. The hotel provided a comfortable haven and the staff were amazingly accommodating, so pleasant and couldnt do enough for us. The benefits of the Club Lounge were so worth ..."WWW…"

Reviewed on Feb 28, 2020

"Great location for walking around the small lake in Hanoi."…""Great location for walking around the small lake in Hanoi."WWW…"

Reviewed on Jul 22, 2020

"Excellent location. Friendly and helpful staff. Will recommend this hotel to all. Restaurant was excellent. Great food and service. Staff arranged my transportation and trip to the Ban Gioc Waterfalls which was amazing. Overall I give them a full 5 stars."…""Excellent location. Friendly and helpful staff. Will recommend this hotel to all. Restaurant was excellent. Great food and service. Staff arranged my transportation and trip to the Ban Gioc Waterfalls which was amazing. Overall I give them a full 5 stars."WWW…"

Reviewed on Apr 5, 2020

"Excellent service and clean! I surely recommend for all to stay"…""Excellent service and clean! I surely recommend for all to stay"WWW…"

Reviewed on Jan 23, 2020

"Have nothing but good things to say about my stay, starting with the collection from the airport being on time and good driver. My check in was later then orignially planned, but the staff were very good with advice on where to grab a meal before turning in. The breakfast arrangements were good with ..."…""Have nothing but good things to say about my stay, starting with the collection from the airport being on time and good driver. My check in was later then orignially planned, but the staff were very good with advice on where to grab a meal before turning in. The breakfast arrangements were good with ..."WWW…"

Reviewed on Mar 9, 2020