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L7 WEST LAKE HANOI By LOTTE HOTELS

5.0 star property
A peaceful retreat awaits travelers at this West Lake sanctuary, where attentive staff and shopping convenience complement stunning lakeside views

Choose dates to view prices

Travelers find a tranquil escape at L7 WEST LAKE HANOI BY LOTTE, perfectly positioned along West Lake's shores. The property features two restaurants serving dim sum specialties, a refreshing poolside bar for afternoon drinks, and a spa for post-exploration relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥15,785
￥17,999 total
includes taxes & fees
Feb 15 - Feb 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite (DOUBLE)

Minibar, in-room safe, desk, iron/ironing board

Studio Suite (DOUBLE)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Studio Suite, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Lake view

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Lake view

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

Lake view

Superior Double Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Lake view

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family)

City view

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Hair dryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Tay Ho neighborhood, L7 WEST LAKE HANOI By LOTTE HOTELS is connected to a shopping center. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
100000, Hanoi, 683 Alley, Lac Long Quan Street, Tay Ho Ward

What's nearby

  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    7 min walk - 0.6 km
  • Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam
    Ho Tay Water Park
    7 min walk - 0.6 km
  • Lotte Mall Tay Ho
    1 min walk - 0.0 km
  • Trinh Cong Son Walking Street
    3 min walk - 0.3 km
  • Rising Sun Park
    5 min walk - 0.5 km

Getting around

  • Ga Co Loa Station
    14 min drive
  • Hanoi Long Bien Station
    19 min drive
  • Noi Bai Intl. Airport (HAN)
    23 min drive

Restaurants

  • Highlands Coffee Veam
    5 min walk
  • Pizza 4Ps
    3 min walk
  • Layered
    6 min walk
  • Sen Tây Hồ
    7 min walk
  • Marukame Udon
    5 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI By LOTTE HOTELS provides a golf course, a poolside bar, and a shopping mall on site. Treat yourself to spa services, such as a body treatment, a massage, or a facial. Be sure to enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), 4 meeting rooms, and golf clubs on site
  • A TV in the lobby, coworking spaces, and wedding services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 264 rooms feature comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bidets, tubs or showers, and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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  • Parking included
9.4 out of 10, Exceptional, 1,002 reviews
The price is ￥19,676
￥22,313 total
includes taxes & fees
Feb 22 - Feb 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on Feb 15, 2026 start from ￥15,785, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI By LOTTE HOTELS pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-out is at noon.

Where is L7 WEST LAKE HANOI By LOTTE HOTELS located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Dong Xuan Market are also within 6 mi (10 km).

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Reviews

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 301 out of 372 reviews
Rating 8 - Good. 42 out of 372 reviews
Rating 6 - Okay. 17 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 7 out of 372 reviews

Reviews

10/10 Excellent

Thu Trang

Liked: Cleanliness, property conditions & facilities
購物跟飲食非常方便
Stayed 1 night in Feb 2026

10/10 Excellent

ASUKA

Liked: Cleanliness, amenities, property conditions & facilities
快適な2泊を楽しめました。是非リピートさせていただきます。
Stayed 2 nights in Jan 2026

10/10 Excellent

Reza

Liked: Cleanliness, amenities, property conditions & facilities
TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this
Stayed 5 nights in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
We really had an exceptional experience of this magnificent beautiful clean hotel located adjoining the largest mall wonderful amenities beautiful gym gorgeous pool overlooking the whole city comfortable room great products, bedding lighting, and service thank you Isa. We would love to see you again soon.
Stayed 1 night in Dec 2025

8/10 Good

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located inside Lotte Mall
Stayed 2 nights in Dec 2025

10/10 Excellent

Leng

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Situation: We stayed at L7 West Lake Hanoi and interacted frequently with staff for planning, dining, and daily needs. Behavior: Service was consistently excellent—clear communication, fast follow-through, and genuine attentiveness from every team member. Special recognition to Mr. Erik, Ms. Lunary, Dennis, and Leo for their exceptional support. The Club Lounge, pool, gym, golf area, and dining options (notably Tim Ho Wan) were all high quality. Breakfast buffet had great variety and execution. Impact: The hotel delivered a smooth, relaxing, and premium experience from start to finish. Strongly recommend for travelers who value service excellence.
Stayed 4 nights in Dec 2025

10/10 Excellent

SHAN PIN

Liked: Cleanliness, property conditions & facilities
購物非常方便同時也有浴缸
Stayed 1 night in Dec 2025

8/10 Good

youngjin

Liked: Cleanliness, amenities, property conditions & facilities
전반적으로 좋았습니다~
Stayed 2 nights in Dec 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Connected to Big Lotto mall, good shopping and dining area. Can stay whole weekend here. Prefect arrangement for my husband’s birthday from L7 staff. Thanks so much for all of them. Finally, nice message at 3/F L7 hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, spacious rooms, newly renovated hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hyun Kyung

Liked: Cleanliness, staff & service, amenities
They have perfect view, perfect staff and perfect facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jin Kyong

Liked: Cleanliness, amenities, property conditions & facilities
clean and kind
Stayed 1 night in Oct 2025

6/10 Okay

Kelvin

Liked: Cleanliness, property conditions & facilities
The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sai Kiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice services! Good accommodation with west lake view!
Stayed 3 nights in Oct 2025

10/10 Excellent

myungsoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
롯데몰과 연결되 있어서 쇼핑하기 너무좋아요 마사지도 받을수 있고 사우나도 있어서 정말 편하고 좋아요
Stayed 1 night in Oct 2025

8/10 Good

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
地理位置方便 職員態度良好友善
Stayed 2 nights in Oct 2025

8/10 Good

weihao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室有嘔吐味 房內有壁虎 希望可以改進
Stayed 2 nights in Sep 2025

8/10 Good

Suzuki

Liked: Cleanliness, staff & service, property conditions & facilities
清潔な客室
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!
Stayed 1 night in Sep 2025

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からGrabを使うと渋滞に巻き込まれずに移動できるエリアです。隣のショッピングモールに簡単にアクセスできてとても便利です。屋上のインフィニティプールが素晴らしいです。トイレもウォシュレット付きです。
Stayed 1 night in Sep 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Meike

Liked: Cleanliness
Disliked: Staff & service
Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.
Stayed 2 nights in Sep 2025

10/10 Excellent

TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超級五星的住宿體驗

非常棒的住宿體驗，環境非常乾淨，而且人性化，服務人員親切有禮貌，更值得一提的是他的早餐超～級～ 棒 ！值得推薦給下次造訪河內的親朋好友。
Stayed 3 nights in Sep 2025

10/10 Excellent

Helenpeihwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.
Stayed 2 nights in Sep 2025