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Hallway carpeting on 18th floor seems like it needs a cleaning. A bit disappointed in condition after my first visit in early June

We had a great long weekend here. Although the hotel was full, and the main pool area was very busy, we were able to enjoy the Adults-only pool and the Regency Club pool. On several occasions we were the only people at the Adults pool. The staff were fantastic, everyone we interacted with were friendly ...

Convenient, clean, close to restaurants, could have better shower toiletries.

Amazing friendly Hotel, lovely genuine classic rooms.

Very nice welcome staff. I love the building and facilities.

It was very nice and staff r very friendly 2nd time I stayed here and still very clean

The history of the hotel is wonderful. The concierge service is extremely accommodating and helpful. Great breakfast. Overall the staff was very sweet and attentive to my 6 year old daughter. They went out of their way to make my daughter fall in love with Hanoi. Special little things such as giving ...

This is the hotel you exactly need when you are on a short trip to Hanoi. The hotel is located in the heart of the old quarter, where the attractions are between 5-20min walking distance. We even had the luxury to go back to our hotel for a quick bath and rest due to the summer heat. The hotel is ...

Great location friendly helpful staff Would stay again

Lovey hotel, excellent location. Hotel is very clean and the staff were so very friendly and helpful, always smiling and happy to help. Room was beautiful and we really enjoyed our stay at the hotel and would definitely stay again in the future. We stayed for 3 nights and wish we could have stayed ...

Excellent location and very friendly staff who are always keen to help you with smallest of your request. The bed room was good and it felt that some of the hotel rooms have been recently renovated. Great place to stay for one or two nights

Generally clean and kept tidy. Very kind and helpful staff.