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Hanoi Royal Palace Hotel 2

Photo gallery for Hanoi Royal Palace Hotel 2

Featured Image
Terrace/Patio
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
10000, Hanoi, 95 Hang Bong Street, Old Quarter, Hoan Kiem District

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Hanoi Royal Palace Hotel 2 is in Hoan Kiem neighborhood and is connected to a shopping center. Hanoi Opera House and Vietnamese National Tuong Theatre are cultural highlights, and some of the area's landmarks include St. Joseph's Cathedral and Hoa Lo Prison Museum. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Opera House - 19 min walk

Restaurants

  • Royal – Restaurant offering Vietnamese cuisine. Serves breakfast and lunch daily.

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

About this property

Hanoi Royal Palace Hotel 2

4-star Art Deco hotel connected to the convention center in Hoan Kiem
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a business center are onsite. All 45 soundproofed rooms feature free WiFi and memory foam beds. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like slippers and children's slippers.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 24-hour room service

Things to do

  • Karaoke
  • Spa services

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Vietnamese

Business services

  • 24-hour business center

Outdoors

  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Children's slippers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 608 out of 1000 reviews
5 - Excellent 61%
Rating 4 - Good. 175 out of 1000 reviews
4 - Good 18%
Rating 3 - Okay. 101 out of 1000 reviews
3 - Okay 10%
Rating 2 - Poor. 66 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 50 out of 1000 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is good. The towels and bedsheets are clean but tired.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got free room upgrade because we travelled with little baby. Helpful staff, everything nice and clean. Great value for money.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good service. I would like to come back here again. The price is reasonable and rooms are clean. If you want to buy a tour, there they sell the best price for any tours. It's in the center of city so it's convenient.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and it was very comfortable! Location of the hotel is perfect and to walk around the city of Hanoi. Service was excellent 5 star! and always Cheerful! The Manager Mar was very helpful from the first day as well as the rest of the team (Anna, Tomy)Tours was all organised at the hotel with Mar which the prices was reasonable.The breakfast was just superb with the service! Make sure you ask for the (PHO)!! One of the best in Vietnam! Will definitely stay at this hotel again the next time! Many thanks again to Mar and his team (Anna, Tomy) Will recommended the hotel to anyone that is travelling to Hanoi! Will not regret it!
Stayed 1 night in Feb 2020