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Melia Hanoi

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
714 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Hoa Lo Prison Museum
    4 min walk
  • Popular Location
    St. Joseph's Cathedral
    9 min walk
  • Popular Location
    Hoan Kiem Lake
    2 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Premium Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Grand Premium Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • The Level Premium

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • The Level Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Melia Hanoi is in the city center and near a train station. Temple of Literature and Hanoi Old City Gate are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Visit our Hanoi travel guide

What's nearby

  • Popular Location
    Hoa Lo Prison Museum - 4 min walk
  • Popular Location
    St. Joseph's Cathedral - 9 min walk
  • Popular Location
    Hanoi Opera House - 14 min walk
  • Popular Location
    Ngoc Son Temple - 17 min walk
  • Popular Location
    Hoan Kiem Lake - 2 min drive

Getting around

  • Hanoi Railway Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • El Patio – Serves breakfast, brunch, and lunch daily.
  • El Oriental – Restaurant. Serves lunch and dinner daily.

About this property

Melia Hanoi

Luxury Hanoi hotel in Hoan Kiem, walk to Hoa Lo Prison Museum
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Melia Hanoi offers 306 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Melia Hanoi has designated areas for smoking.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 2:00 PM - 12:30 AM
Late check-in subject to availability
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1843380.0 per night.

Pets

  • Pets not allowed

Payment types at the property

Diners ClubJCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between VND 600000 and VND 1300000 per person (approximately)
  • Airport shuttle fee: VND 3500000 per vehicle (one-way)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hanoi Melia
  • Melia Hanoi
  • Melia Hotel Hanoi
  • Hanoi Sol Melia
  • Melia Hanoi Hotel Hanoi
  • Sol Melia Hanoi
  • Melia Hanoi Hotel
  • Melia Hanoi Hotel
  • Melia Hanoi Hanoi
  • Melia Hanoi Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 600000-1300000 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Maltese
  • Spanish
  • Vietnamese

Business services

  • Business center
  • Meeting rooms
  • Conference center

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • El Patio – Serves breakfast, brunch, and lunch daily.
  • El Oriental – Restaurant. Serves lunch and dinner daily.

Frequently asked questions

4.4

Excellent

5 - Excellent
393
4 - Good
246
3 - Okay
52
2 - Mediocre
10
1 - Poor
13
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Very clean, very helpful staff. Very good located

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 star price for 5 star hotel!

5 star hotel at 3 star price. It is a famous hotel and even North Korea President Kim Jong Un also stayed in this hotel!

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A really lovely place to stay and the staff were really great. Great massage and pedicure too!

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hanoi first time

very good location, great service

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2019

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