- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were very efficient and friendly.) Would highly recommend to others for a peaceful stay in Hanoi.