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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Hanoi

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Royal Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Reception
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
The current price is ￥15,864
￥17,989 total
includes taxes & fees
Jul 11 - Jul 12

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Twin Room

Junior Twin Room | Minibar, in-room safe, desk, soundproofing

Junior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Twin Room (Club )

Minibar, in-room safe, desk, soundproofing

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, desk, soundproofing

Premier Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Club)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Bidet
Private bathroom
Separate bathtub and shower
Designer toiletries
  • Sleeps 3
  • 1 King Bed

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Property amenity

Sheraton Hanoi Hotel

Tay Ho
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 418 reviews
The price is ￥17,878
￥20,659 total
includes taxes & fees
Jul 11 - Jul 12
Sheraton Hanoi Hotel
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About the neighborhood

Map
Hanoi, No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • West Lake - 1 min drive - 1.5 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 6 min drive - 4.4 km
  • Hanoi Old Town Night Market - 6 min drive - 4.4 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars, and a health club at Lotte Hotel Hanoi. Indulge in a manicure/pedicure and a massage at Evian, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business center and a sauna.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and an elevator
  • Luggage storage, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 318 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate tubs/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Korean, Vietnamese

Similar properties

Outdoor pool, open 6 AM to 9:30 PM, pool umbrellas, sun loungers

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 605 reviews
The price is ￥16,470
￥18,677 total
includes taxes & fees
Jul 13 - Jul 14
InterContinental Hanoi Landmark72 by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lotte Hotel Hanoi?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on Jul 11, 2025 start from ￥15,864, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Check-out is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.4 km) away.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1001 reviews
Rating 8 - Good. 157 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Mario Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the staff were very obliging and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place not that far from Hanoi old town
Stayed 4 nights in Mar 2025

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
Top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally was good and food was delicious
Stayed 1 night in Jan 2025

10/10 Excellent

Van Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We love spa and sauna in the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

NAKAI

Liked: Staff & service, property conditions & facilities
If you're staying overnight, definitely stay on a higher floor
Stayed 3 nights in Mar 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rich experience
Stayed 1 night in Oct 2024

10/10 Excellent

Ik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always satisfied, highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in! Rooftop is so fun!
Stayed 2 nights in Oct 2024

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so Lovely . Great in everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ranjani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, property conditions & facilities
Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. Rooms are comfortable. Safe wasnt working though.
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Easily the most attentive and welcoming staff I've ever known. Facilities are exceptional and well maintained. We absolutely loved it. Only downsides: Pharoah bar singer was so loud we couldn't speak to each other, had to leave straight away.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go. Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuen Ling Ivy

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Hotel is very good, comfortable, clean and quiet
Stayed 1 night in Oct 2024