Skip to main content
Beginning of main content
Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room
25 square meters
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Twin Room
28 square meters
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Honeymoon Suite, City View
Room with view
35 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Twin Room
28 square meters
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Family Room, City View
Room with view
40 square meters
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite, Balcony
Room with view
55 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
Family Quadruple Room
60 square meters
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Deluxe Family Room
41 square meters
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Double Room
28 square meters
1 Double Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre

Popular property highlights

Breakfast included
Free WiFi
Restaurant
24-hour front desk
Concierge services

Location

Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Ceramic Road, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Hanoi Old City Gate and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 28 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.

Room Amenities

All 50 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include minibars, coffee makers, and flat-screen TVs.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hanoi Emerald Waters Hotel & Spa features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

Hanoi Emerald Waters Hotel & Spa has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2016
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 50
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Vietnamese

Room Amenities

Hanoi Emerald Waters Hotel & Spa offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Individually decorated
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Number of bathrooms - 1
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Access via exterior corridors
  • Free wired Internet
  • Desk
  • In-room climate control (air conditioning)
  • Electric kettle
  • Wheelchair accessible

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10 AM.

Salmon Run - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

24-hour room service is available.

Spa Services

EF Massage & Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for VND 10.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Minimum Spring Break check-in age is 16 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Minimum Spring Break check-in age is 16 years old.

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 412000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 412000 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: VND 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Emerald Waters Hotel
  • Hanoi Emerald Waters
  • Hanoi Emerald Waters Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?