Does Pullman Hanoi Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Hanoi Hotel?

As of Aug 30, 2025, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on Sep 20, 2025 start from ￥13,945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Hanoi Hotel?

Self parking is free at this property.

What time is check-in at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM–6:00 PM for a fee.

What time is check-out at Pullman Hanoi Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Hanoi Hotel located?

This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of Van Phuc Diplomatic Corps and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.7 mi (2.8 km) away. Hanoi Railway Station is 22 minutes by foot.

Pullman Hanoi Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Dong Da, a neighborhood in Hanoi, Pullman Hanoi Hotel is near a metro station. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Traveling with kids? Consider Hanoi Botanical Garden, or check out an event or a game at Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide

10/10 Excellent

Jeremy

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi

Stayed 2 nights in Mar 2025

10/10 Excellent

Yong Joon

Jun 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 2 nights in Jun 2025

8/10 Good

Susan

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad at all. It’s just the communication is very prostrating.

Stayed 4 nights in Jul 2025

8/10 Good

Al

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Garry

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!

Stayed 7 nights in Mar 2025

10/10 Excellent

BERNARD

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is good.

Stayed 4 nights in Feb 2025

10/10 Excellent

MITHUN

Nov 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Nice facilities and courteous staff, which was very helpful.

Stayed 1 night in Nov 2023

8/10 Good

Quan

Oct 24, 2023

A pleasant place to spend a couple days

Stayed 2 nights in Oct 2023

2/10 Terrible

Christian

Apr 14, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in North Korea. You need to take a taxi for 15 minutes to get something to eat. Don't bother staying here at all.

Stayed 1 night in Apr 2025

10/10 Excellent

Sue Phay

Aug 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.

Stayed 3 nights in Aug 2023

8/10 Good

Svetlana

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.

Stayed 5 nights in Dec 2024

8/10 Good

Jethro

Apr 6, 2024

Liked: Cleanliness, staff & service

Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.

Stayed 5 nights in Mar 2024

10/10 Excellent

Carole

Oct 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.

Stayed 1 night in Oct 2023

6/10 Okay

Tak Fai

May 10, 2024

Liked: Cleanliness, staff & service

The bathroom facilities are difficult to use.

Stayed 2 nights in May 2024

10/10 Excellent

Monica

Jun 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!

Stayed 7 nights in May 2023

4/10 Poor

kelvin

Jan 14, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

wifi was weak, breakfast was bad

Stayed 3 nights in Jan 2023

4/10 Poor

Wai Man Aidy

Oct 31, 2023

Disliked: Property conditions & facilities, room comfort

All deco and facilities are old and not enough light in the room.

Stayed 1 night in Oct 2023

4/10 Poor

Thomas Dennis

Jul 15, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Choose another one

Bad condition on Hotel Staff that dont know Hotel rules Hotel staff wake you up in the middle of the night

Stayed 4 nights in Jul 2024

10/10 Excellent

Kean Seng

Jul 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.

Stayed 2 nights in Jul 2022

6/10 Okay

Vitaly

Mar 1, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Will not comeback

Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star

Stayed 2 nights in Feb 2024

2/10 Terrible

Sumit

Jun 4, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.

Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Mar 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not meet standard and expectations

*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !

Stayed 3 nights in Mar 2024

8/10 Good

MASASHI

Aug 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

外観はやや古い印象だが、内部は綺麗。徒歩15分圏内まで広げればレストランもあるし、grabを使えば立地は関係ないと思います周辺が工事中なのと、路面はガタガタなので注意が必要。

Stayed 4 nights in Aug 2025

10/10 Excellent

Mr Joel

Jul 6, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Noriko

Jun 23, 2025

Stayed 6 nights in Jun 2025

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Pullman Hanoi Hotel

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Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

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Superior Room, 1 King Bed, City View

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Superior Room, 2 Twin Beds, City View

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Deluxe Room, 1 King Bed, City View

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Executive Suite, 1 King Bed, Business Lounge Access

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Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

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View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View

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