Stayed 4 nights in Nov 2019
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Oriental Suite Hotel & Spa
Star Rating
Information
Reviews
Exceptional
1,053 reviews
Amenities
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
Map
100000, Hanoi, 58 Hang Dao Str, Hoan Kiem District
Choose dates to view prices
Book online or call:
03-6743-6572Superior Double Room
Room Amenities
- Sleeps 2
- 1 Double Bed
More detailsDeluxe Twin Room
Room Amenities
- Sleeps 2
- 2 Twin Beds
More detailsDeluxe Double Room
Room Amenities
- Sleeps 2
- 1 Double Bed
More detailsJunior Suite, City View
Room Amenities
- City view
- Sleeps 2
- 1 Double Bed
More detailsJunior Suite, Balcony
Room Amenities
- City view
- Sleeps 2
- 1 Double Bed
More details
About this area
Hanoi
Located on a lake, Oriental Suite Hotel & Spa is in Hanoi's Hoan Kiem neighborhood, a walkable area with good airport proximity. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Temple of Literature. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests love the hotel's quiet location.
Getting around
- Hanoi Long Bien Station - 11 min walk
- Hanoi (HAN-Noi Bai Intl.) - 23 min drive
Restaurants
- Romance – Restaurant offering Vietnamese cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
About this property
Awards and affiliations
- The property is a member of Preferred Hotels & Resorts.
Policies
Check-in
Check-in time starts at 2:00 PM
Special check-in instructions
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 4 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- Pets not allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 10 per person (approximately)
- Airport shuttle fee: USD 19 per room (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.
Property is also known as
- Serenade Hanoi
- Serenade Hotel
- Serenade Hotel Hanoi
- Oriental Suite Hotel Hanoi
- Oriental Suite Hotel
- Oriental Suite Hanoi
- Oriental Suite
- Oriental Suite & Spa Hanoi
- Oriental Suite Hotel & Spa Hotel
- Oriental Suite Hotel & Spa Hanoi
- Oriental Suite Hotel & Spa Hotel Hanoi
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- 24-hour roundtrip airport shuttle (surcharge)
- Area shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 10 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- Full-service spa
Family friendly
- Dry cleaning service
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Vietnamese
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Massage - deep-tissue
- Massage - hot stone
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shower
Entertainment
- Cable channels
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Fireplace
- Iron/ironing board
- Phone
- Safe
- Slippers
- Soundproofing
Nearby things to do
Activities
- Bicycle rentals
Where to eat
- Romance – Restaurant offering Vietnamese cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hanoi with an attentive staff and great rooms!
Stayed 3 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Vietnam for our honeymoon and we stayed at this hotel during our time in Hanoi. We had a lovely experience. The hotel staff was incredible and the rooms were clean and comfortable. I would definitely recommend this hotel. The location is great and it is in walking distance to everything you need in the area. The breakfast was also wonderful.
Stayed 2 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Stayed 1 night in Oct 2019