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"Friendly staff, walking distance to restaurant and shopping. Right across from Ben Thanh Market. Hotel is clean. "

"Great staffs. Breakfast has many cuisines and choices. Convenient location"

"The location of the hotel is very good, all major tourist points are walkable. The staff of the hotel was very very courteous and helpful. They went over and above to help you with any of transportation or room needs. Would like to highlight and appreciate two staff for their excellent customer service - Celine, helped us to get the best transportation deals for visits even after we checked out from hotel. Celine ensured the driver and van was available on time and managed language barrier we faced with driver. Dave - helped to safely keep a electronic device which we left behind and kept it safely until we were able to collect it back. Thank you both."

"Great hotel with very family staff. Located next to everything within walk distance. "

"I had a great time there with my family. My kid loved the indoor and outdoor water play areas, and the rooftop pool. The beach club is also very family friendly. The staff were all also excellent."

"This place was amazing, we just went for dinner one night at the roof and the hospitality was through the roof… we ended up booking 2 nights and had a great time the pool with bar was a great touch and it was fun to hangout with the bartender Nam great guy."

"Please stay here! Sulli and the other members of staff were incredible! They were kind, helpful and went above and beyond with our stay even making us a map to help us navigate Hanoi. For that I absolutely cannot recommend this stay enough! We were given a free upgrade as the room was available and we got free drink coupons. The rooms were lovely, the location was perfect and the hotel was next to everything you could want. The breakfast was delicious and when we were getting an early bus to sapa they packed us a delicious breakfast for us to have on our travels. They helped with our bags and made us feel so at home. And for the price this was all absolutely so much more than we could have expected! "

"Nice location to the beach and dining options. The hotels restaurant was lovely."

"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."