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"My stay at the Lotus Boutique was great the staff where very attentive and happy our room was large and with a great view over the city . The staff where fantastic Helpful and very nice always smiling and happy to be around We got the room we booked and it was clean and well appointed Very clean bathroom Cleaning staff did a great job each day , Front of house where always helpful and attentive. Breakfast was great fresh cooked eggs and pho Fruit was great and fresh made coffee The best Would recommend anyone coming to Hanoi this hotel."

"Not so fancy hotel but it is worth more than the price you pay. The rooms are clean and the staff is very polite and friendly like Jim and Jenny. The location of the hotel is at the center of Old Quarter. Restaurants, souvenirs, coffee shops and many more are so situated just around the corner. We'll definitely go back in this place if we are to visit Hanoi in the future."

"The best is the staff always kind, if you want to do anything contact them and they will help you even if it is at another city, they take us to the train cabin so it was easier, also give us lunch for all activities"

"ハノイに旅行するなら絶対泊まるべきホテル！！ 元々premier roomを予約していていたところ、バルコニー付きの部屋にアップグレードしてくださり、広々した部屋に泊まることができました あまりに良かったのでおすすめポイント↓ ・ホスピタリティ スタッフの方々がとてもフレンドリーで日本以上のホスピタリティでした！近くのおすすめレストランも教えてくれ、最後にベトナムの伝統工芸品のお土産までプレゼントいただきました！ ・朝ごはん 宿泊値段に朝ごはん料金が含まれていて、ビュッフェと合わせて、フォー・バインミー・クレープ・オムレツ等もあります！ ・ルーフトップバー 旧市街を一望できる落ち着いたバーです！まだあまり知られていないようで利用者が少なく、カクテル・雰囲気・音楽含め100点でした 宿泊者は10万ベトナムドンのバウチャーももらえます"

"Located in the centre of old quarters. Tourist sites, dining options and shopping all within comfortable walking distance. Great dining options at hotel with friendly staff that go out of their way to help. Really enjoyed stay."

"Nice hotel and nice location. Plus shopping center at ground level."

"Great experience. Mr. Jack is absolutely wonderful and provided great recommendations. I would absolutely stay here again. "

"Our stay at Meritel Hotel was perfect. The rooms were clean eith excellent air conditioning, restaurant was delicious with a variety of food, and staff was friendly and knowledgeable. Lukas took the time to book two exciting tours showing us Vietnam's best attractions. Mike shared all the top dining spots, made sure we were able to visit Train Street, and made our check out easy. Overall an incredible hotel."

"Great location, affordable, rooms and amenities are good. Feels European but the staff makes the difference."