Find Hotel with a Concierge in Hang Bac

"Outstanding 100% in terms of everything "

"Very friendly and helpful staff. Hotel manager helped us with late checkout because our flight was late at the evening. Excellent breakfast, many options of local and intercontinental breakfast Clean rooms. Great location, we went everywhere on foot."

"Love love our stay there, great food costumer service superb our favorite hotel in Vietnam so far"

"This hotel was great! The staff are SO friendly and helpful. They made the stay just wonderful. The breakfast had lots of options and the beds were very comfortable! Would totally stay here again. "

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"We enjoyed our stay at Oriental Hotel. The staff, especially Vivian, Sam, and Bob were super helpful and friendly. It was raining and the street in front of the hotel was blocked off so Bob accompanied us to ensure we met a grab at the correct location. Breakfast is good but there is no dining for dinner. Very charming and quaint atmosphere would definitely stay again if travel brings me back to Hanoi. "

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "

"Excellent in all aspects. In the centre of the city."