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"Very clean and friendly"

"The staff was very friendly and helpful and the location was perfect. I also really enjoyed the breakfast."

"Soho bar on 12th floor has great views of the city, Maili was a friendly face who greeted us daily with a smile and helped to arrange our trips and make sure we were on the right bus each morning. The rooms were clean, not too noisy but choose carefully as with a neighbour view room we were in the middle of the hotel but could still hear traffic in the mornings! Breakfast had a good selection but was busy at times, location is very close to train street and walkable to night market and lake and lots of shopping. Good value for money hotel"

"We were very pleased with the stay "

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Mini Bar lack of snacks . "

"Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday."

"staff , service, room, and hotel ambiance was amazing"