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Hanoi Daewoo Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Overview of Hanoi Daewoo Hotel

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Hanoi Daewoo Hotel

5.0 star property

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
100000, Hanoi, 360 Kim Ma Street, Ba Dinh District

Explore the area

  • Popular LocationLotte Center Hanoi3 min walk
  • Popular LocationAustralian Embassy4 min walk
  • Popular LocationVan Phuc Diplomatic Corps7 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)22 min drive

Choose dates to view prices

About this area

Hanoi

Located in Ba Dinh neighborhood, Hanoi Daewoo Hotel is connected to a shopping center. Temple of Literature and Ho Chi Minh Mausoleum are local landmarks, and some of the area's activities can be experienced at Train Street and Trinh Cong Son Walking Street. Traveling with kids? Consider Ho Tay Water Park, or check out an event or a game at Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Lotte Center Hanoi - 3 min walk
  • Australian Embassy - 4 min walk
  • Van Phuc Diplomatic Corps - 7 min walk
  • Vietnam Museum of Ethnology - 2 min drive
  • Ho Chi Minh Museum - 3 min drive

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • Edo – Garden-view restaurant with a bar offering Japanese cuisine. Serves brunch, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Cafe Promenade – Pool-view restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
  • Ngan Dinh – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner daily, happy hour available. Reservations required.

About this property

Hanoi Daewoo Hotel

Luxury hotel connected to the convention center in Hanoi with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. All 411 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hanoi Daewoo Hotel offers 411 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hanoi Spa has 11 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 1 coffee shop/café
  • 1 1 swim-up bar and 1 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free babysitting/childcare
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean
  • Russian
  • Vietnamese

Business services

  • Business center
  • Computer station
  • Conference center (6017 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Due to COVID-19, all guests must provide proof of full COVID-19 vaccination (dated at least 14 days before arrival) and proof of a negative PCR test for COVID-19 (dated within 72 hours before arrival) at check-in.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Self parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Daewoo Hotel
Hanoi Daewoo Hanoi
Hanoi Daewoo Hotel Hanoi
Hotel Daewoo
Hanoi Daewoo Hotel
Hanoi Daewoo
Hanoi Daewoo Hotel Hotel
Hanoi Daewoo Hotel Hanoi
Hanoi Daewoo Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 271 out of 641 reviews
5 - Excellent 42%
Rating 4 - Good. 279 out of 641 reviews
4 - Good 44%
Rating 3 - Okay. 65 out of 641 reviews
3 - Okay 10%
Rating 2 - Poor. 19 out of 641 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 641 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
can't imagine there is a mosquito at night in the room
Stayed 1 night in May 2020

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the service is excellent. The food is good as well
Stayed 21 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is located across the boulevard from Lotte tower. my room was on the 16 floor and I had an excellent view of Hanoi to the west. the staff was very friendly and helpful! the promenade cafe was excellent! the room was large and clean!
Stayed 9 nights in Feb 2020