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The Oriental Jade Hotel

Star Rating
5 out of 5

Information

Reviews

4.8 / 5Exceptional
259 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hoan Kiem Lake
    3 min walk
  • Popular Location
    St. Joseph's Cathedral
    4 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • O'Presidential Suite with Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

In the city center, The Oriental Jade Hotel is in Hanoi's Hoan Kiem neighborhood, a walkable area with good shopping. Hanoi Old City Gate and Temple of Literature are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's central location.

Visit our Hanoi travel guide

What's nearby

  • Popular Location
    Hoan Kiem Lake - 3 min walk
  • Popular Location
    St. Joseph's Cathedral - 4 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 6 min walk
  • Popular Location
    Ngoc Son Temple - 7 min walk
  • Popular Location
    Hoa Lo Prison Museum - 12 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and coffee/tea in a common area. All 120 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and rainfall showerheads.
The Oriental Jade Hotel offers 120 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
The Oriental Jade Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
2 meeting rooms are available. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
The Oriental Jade Hotel is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 15

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1123000.0 per day.

Pets

  • Pets not allowed

Payment types at the property

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Towels/sheets: VND 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 675700 for adults and VND 350000 for children (approximately)
  • Airport shuttle fee: VND 580000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1123000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a carbon monoxide detector and a smoke detector.

We should mention

Only registered guests are allowed in the guestrooms.

Property is also known as

  • Oriental Jade Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 675700 for adults and VND 350000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - Thai

Accessibility

  • In-room accessibility

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service
4.8

Exceptional

5 - Excellent
218
4 - Good
34
3 - Okay
6
2 - Mediocre
0
1 - Poor
1
4.8
Cleanliness
4.9
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Small but well kept and excellent service . Good location.

Stayed 4 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Love everything! Amazing hotel with staff that truly takes care of the guests.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thoroughly enjoyable stay, perfect location, rooms are well appointed and the staff are very professional and attentive to your every need. Full marks from me.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great buffet, nice service, well kept property, and a perfect location close to the lake.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location, excellent place to stay. Would highly recommend!

Stayed 4 nights in Nov 2019

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