Does Pan Pacific Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pan Pacific Hanoi?

As of Jun 26, 2022, prices found for a 1-night stay for 2 adults at Pan Pacific Hanoi on Jul 1, 2022 start from ￥12,998, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Hanoi?

Self parking and valet parking are free at this property.

What time is check-in at Pan Pacific Hanoi?

Check-in begins at 2 PM. Late check-in is available during limited hours.

Does Pan Pacific Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per vehicle applies.

Where is Pan Pacific Hanoi located?

This family-friendly Hanoi hotel is located in the historical district, within a 15-minute walk of Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 2 mi (3 km). Hanoi Long Bien Station is 23 minutes by foot.

Can I cancel my reservation for free at Pan Pacific Hanoi and receive a full refund?

Yes, Pan Pacific Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Hanoi cancellation policy on our site for more details about any exclusions or requirements.

Pan Pacific Hanoi: 2022 Room Prices, Deals & Reviews

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Overview
Rooms
Location
Amenities
Policies
Reviews

UNESCO Sustainable Travel Pledge

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Hand sanitizer provided

Hanoi, 1 Thanh Nien Road, Ba Dinh District

Explore the area

Tran Quoc Pagoda5 min walk
Quan Thanh Temple11 min walk
Hang Dau Water Tower19 min walk
Hanoi (HAN-Noi Bai Intl.)20 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Pan Pacific Hanoi is in Ba Dinh, a neighborhood in Hanoi. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dong Xuan Market and Hang Ma Street. Traveling with kids? Consider Ho Tay Water Park, or check out an event or a game at My Dinh National Stadium.

Visit our Hanoi travel guide

What's nearby

Tran Quoc Pagoda - 5 min walk
Quan Thanh Temple - 11 min walk
Cua Bac Church - 17 min walk
Presidential Palace - 19 min walk
Hang Dau Water Tower - 19 min walk

Getting around

Hanoi Long Bien Station - 2 min drive
Noi Bai Intl. Airport (HAN) - 20 min drive

About this property

Pan Pacific Hanoi

Family-friendly Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.

Pan Pacific Hanoi offers 273 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, Japanese, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Restaurants on site

Pacifica
Ming
Song Hong Bar
Summit Lounge

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference center (13143 square feet of space)
Meeting rooms - 6

Outdoors

BBQ grill(s)
Rooftop terrace

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Massages
Massage/treatment rooms
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Free bottled water

Connecting rooms available
Desk
Free newspapers
Phone
Safe
Slippers
Soundproofing
Turndown service

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Hanoi

Ba Dinh

5 star

Air conditioned

Business friendly

Hotel

Guest rating 4+

Washer and dryer

Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Check-out

Check-out before noon

Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! One child 11 years old or younger stays free when using existing bedding

Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
Airport shuttle fee: USD 75 per vehicle (one way)
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Sofitel Hanoi Plaza

Sofitel Hotel Hanoi Plaza

Pan Pacific Hanoi Hotel

Accor Plaza Hanoi

Hanoi Sofitel

Sofitel Hanoi

Sofitel Plaza Hanoi Hotel Hanoi

Sofitel Plaza Hanoi Hotel

Pan Pacific Hanoi Hotel

Pan Pacific Hanoi Hanoi

Pan Pacific Hanoi Hotel Hanoi

Frequently asked questions

4.4

Excellent

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5.0/5

Eco-friendliness

Write a review

5/5 Excellent

John

Jun 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay at this location.. beautiful hotel and tge staff was quite friendly and helpful..

Stayed 3 nights in Jun 2022

5/5 Excellent

Yong

Jan 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2021

4/5 Good

Verified traveler

Dec 30, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2020

5/5 Excellent

JOSEPH

Sep 10, 2020

Stayed 1 night in Sep 2020

4/5 Good

Philippe

Mar 11, 2020

Liked: Room comfort

No flavour

Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention

Stayed 1 night in Mar 2020

Pan Pacific Hanoi

Photo gallery for Pan Pacific Hanoi

Overview of Pan Pacific Hanoi

Pan Pacific Hanoi

4.4/5 Excellent

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

About this area

Hanoi

What's nearby

Getting around

About this property

Pan Pacific Hanoi

Awards and affiliations

Languages spoken

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Travelers also viewed these properties

Lotte Hotel Hanoi

Sofitel Legend Metropole Hanoi

InterContinental Hanoi Westlake, an IHG Hotel

Melia Hanoi

Sheraton Hanoi Hotel

The Oriental Jade Hotel

JW Marriott Hotel Hanoi

Hilton Hanoi Opera

InterContinental Hanoi Landmark72, an IHG Hotel

Hanoi Daewoo Hotel

Peridot Grand Luxury Boutique Hotel

Apricot Hotel

Elegant Suites Westlake

Hotel de l'Opera Hanoi - Mgallery

The Hanoi Club Hotel & Residences

Hotel du Parc Hanoi

Grand Plaza Hanoi Hotel

Mercure Hanoi La Gare

Pullman Hanoi Hotel

Hyatt Regency West Hanoi

Fortuna Hanoi Hotel

Mövenpick Hotel Hanoi

Hanoi Hotel

Roygent Parks Hanoi

O'Gallery Premier Hotel & Spa

Super Hotel Candle

Parkside Sunline Hotel

Somerset West Lake Hanoi

Grandiose Hotel & Spa

Novotel Suites Hanoi

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds