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Indoor pool
Terrace/Patio
Private Kitchen
In-room safe, desk, blackout drapes, soundproofing

Guest reviews

4.4 out of 5 Excellent
788 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

プール
WiFi 無料
駐車場利用料込み
冷房
スパ
レストラン

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

Map

周辺ガイド

人気の観光スポットTran Quoc Pagoda徒歩 5 分
人気の観光スポットQuan Thanh Temple徒歩 11 分
人気の観光スポットPresidential Palace徒歩 19 分
空港Hanoi (HAN-Noi Bai Intl.)車で 20 分

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • デラックス ルーム シングルベッド 2 台

    4.1/5 guest room rating

    Room amenities

    • 35 ㎡
    • シティ ビュー
    • 定員 2 名
    • シングルベッド 2 台
    More detailsデラックス ルーム シングルベッド 2 台
  • スタジオスイート キングベッド 1 台

    4.6/5 guest room rating

    Room amenities

    • 40 ㎡
    • レイク ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsスタジオスイート キングベッド 1 台
  • クラブ ルーム キングベッド 1 台

    4.8/5 guest room rating

    Room amenities

    • 35 ㎡
    • シティ ビュー
    • 定員 3 名
    More detailsクラブ ルーム キングベッド 1 台
  • プレミア ルーム レイクビュー (1 King Bed)

    4.8/5 guest room rating

    Room amenities

    • 35 ㎡
    • レイク ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsプレミア ルーム レイクビュー (1 King Bed)
  • デラックス ルーム キングベッド 1 台

    4.7/5 guest room rating

    Room amenities

    • 35 ㎡
    • シティ ビュー
    • 定員 3 名
    More detailsデラックス ルーム キングベッド 1 台
  • Pacific Club シングルベッド 2 台

    Room amenities

    • 定員 3 名
    • シングルベッド 2 台
    More detailsPacific Club シングルベッド 2 台
  • エグゼクティブ スイート

    Room amenities

    • 定員 3 名
    • キングベッド 1 台およびシングルベッド 2 台
    More detailsエグゼクティブ スイート
  • プレミア スイート

    Room amenities

    • 定員 3 名
    More detailsプレミア スイート

このエリアについて

Hanoi

Located in Hanoi's Ba Dinh neighborhood, Pan Pacific Hanoi is in the city center and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Traveling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.
Hanoiの旅行ガイドを見る
View in a map
人気の観光スポット

周辺情報

  • Tran Quoc Pagoda - 徒歩 5 分
  • Quan Thanh Temple - 徒歩 11 分
  • Presidential Palace - 徒歩 19 分
  • Dong Xuan Market - 車で 2 分
  • Ho Chi Minh Mausoleum - 車で 4 分

交通案内

  • Hanoi Long Bien Station - 2 min drive
  • 空港Noi Bai Intl. Airport (HAN) - 20 min drive

レストラン

  • Where to eat
  • Pacifica – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Ming – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Song Hong Bar – Lobby lounge offering international cuisine. Serves lunch and light fare daily.
  • Summit Lounge – Rooftop bar offering international cuisine. Open daily.

この施設について

Pan Pacific Hanoi

Family-friendly Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Pan Pacific Hanoi offers 273 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese

Business services

  • 6 meeting rooms
  • Conference center (13143 square feet of space)

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

ポリシー

チェックイン

Check-in time starts at 2 PM
Late check-in subject to availability

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

No pets or service animals allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

宿泊施設の別名

Sofitel Hanoi Plaza
Sofitel Hotel Hanoi Plaza
Pan Pacific Hanoi Hotel
Accor Plaza Hanoi
Hanoi Sofitel
Sofitel Hanoi
Sofitel Plaza Hanoi Hotel Hanoi
Sofitel Plaza Hanoi Hotel
Pan Pacific Hanoi Hotel
Pan Pacific Hanoi Hanoi
Pan Pacific Hanoi Hotel Hanoi

よくある質問

Can I cancel my reservation for free at Pan Pacific Hanoi and receive a full refund?
Yes, Pan Pacific Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Hanoi cancellation policy on our site for more details about any exclusions or requirements.
Does Pan Pacific Hanoi have a pool?
Yes, this property has an indoor pool.
Is Pan Pacific Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pan Pacific Hanoi?
Self parking and valet parking are free at this property.
What time is check-in at Pan Pacific Hanoi?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Pan Pacific Hanoi?
Check-out is at noon.
Does Pan Pacific Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 75 per vehicle, one way, applies.
Where is Pan Pacific Hanoi located?
This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of West Lake, Ho Chi Minh Mausoleum, and Dong Xuan Market. Hanoi Old City Gate and Hoan Kiem Lake are also within 2 mi (3 km). Hanoi Long Bien Station is 23 minutes by foot.
4.4
Excellent
5 - Excellent
425
4 - Good
274
3 - Okay
60
2 - Poor
20
1 - Terrible
9

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Room comfort
No flavour
Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention
Stayed 1 night in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel and got a room with a view overlooking the West lake.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very helpful after a very long flight ,room clean and tidy
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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