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Elegant Suites Westlake

Photo gallery for Elegant Suites Westlake

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Elegant Suites Westlake

VIP Access

Elegant Suites Westlake

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet friendly
  • Washer
Map
Hanoi, 10B Dang Thai Mai Street, Tay Ho District

Explore the area

  • Popular LocationWest Lake6 min walk
  • Popular LocationSyrena Shopping Center7 min walk
  • Popular LocationWest Lake Dragons21 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)36 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View

  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Garden View

Studio, Garden View

  • 56 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 135 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Studio, City View

Studio, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

About this area

Hanoi

Located on a lake, Elegant Suites Westlake is in Tay Ho, a neighborhood in Hanoi. Tran Quoc Pagoda and Presidential Palace are notable landmarks, and travelers looking to shop may want to visit Syrena Shopping Center and Ta Hien Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.
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View more Aparthotels in HanoiOpens in a new window
Map

What's nearby

  • West Lake - 6 min walk
  • Syrena Shopping Center - 7 min walk
  • Tran Quoc Pagoda - 13 min drive
  • Ho Tay Water Park - 20 min drive
  • West Lake Dragons - 21 min drive

Getting around

  • Hanoi Van Dien Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

About this property

Elegant Suites Westlake

Luxury Hanoi aparthotel in Tay Ho, near West Lake
Along with a restaurant, this aparthotel has 2 bars/lounges and a conference center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite. Each apartment boasts a fireplace and a jetted tub, while also providing free WiFi, free wired Internet, and an LCD TV with cable channels. A kitchen with a refrigerator and a microwave is available, and other amenities include a washer/dryer and a balcony.
Elegant Suites Westlake offers 135 accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated accommodations have separate living rooms. Beds feature premium bedding. LCD televisions come with cable channels and DVD players. Accommodations at this 5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Refrigerator
  • Microwave
  • Espresso maker
  • Electric kettle
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Slippers
  • Hair dryer (on request)
  • Designer toiletries
  • Bathrobes
  • Bidet

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

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Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Is Elegant Suites Westlake pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Elegant Suites Westlake?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on Sep 18, 2022 start from ￥12,193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Elegant Suites Westlake?

Self parking is free at this property.

What time is check-in at Elegant Suites Westlake?

Check-in is from 2 PM - midnight.

What time is check-out at Elegant Suites Westlake?

Check-out is at noon. Late check-out is available for USD 100 (subject to availability).

Does Elegant Suites Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Elegant Suites Westlake located?

Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Tran Quoc Pagoda and Presidential Palace are also within 3 mi (5 km).

Can I cancel my reservation for free at Elegant Suites Westlake and receive a full refund?

Yes, Elegant Suites Westlake offers free cancellation on select room rates, because flexibility matters! Please refer to Elegant Suites Westlake cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 308 out of 501 reviews
5 - Excellent 61%
Rating 4 - Good. 144 out of 501 reviews
4 - Good 29%
Rating 3 - Okay. 39 out of 501 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 501 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 501 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This 1 bed room suite is prefect, feel like home.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, room comfort
Nice stay
It was so comfy and cozy acconidation. We stayed with our pet, it is pet available hotel/residence. People were not crowded and very warm.
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, property conditions & facilities
Good quality, clean, comfortable, good location, friendly staff
Stayed 2 nights in Apr 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had all that I needed and the quality was good.
Stayed 7 nights in Nov 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Better lighting in the apartment bathrooms. Difficult to do hair or shave.
Stayed 7 nights in Mar 2020

3/5 Okay

Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with partner