Find hotels near Cancun Mall, Cancun from ￥4,985

"off street parking available, AC and WiFi worked well. Staff was wonderful"

"My daughter felt unsafe the moment she walked in. The first staff member host at the front when I went to check in during the check-in took a vape and then exhaled it right into my face. The room looked like something out of a jail cell with no guards and was on the first floor which just made me feel unsafe having my daughter with me. The room was dirty. I was looking for a two-bedroom place as I had seen in the pictures but the room that I was given had a small rickety bed. We left and discussed the room and I decided to come back later to just cancel the room. As I walk back in to get some items there were more middle-aged creepy looking men in the cafeteria smoking cigarettes and cigars in the common areas which again didn't make me feel good so I went to check out and asked the second host about getting a refund and he said to just contact Expedia about it after telling him that my daughter didn't feel safe there. "

"Very clean and comfy bed with very welcoming and friendly staff."

"All its ok"

"I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location."

"Simple but perfect!.. Breakfast cooked a minute! Well Done! Great location and good value for money. If you want to avoid the big hotels in Cancun's beach it is very nice to be in the town center...Mexican atmosphere, good food and great atmosphere. "

"Wordt hotel in my life. Nothing like the pictures, dirty, Bad smell and unsafety "

"I am very discouraged use this service, I had tried many times and you or the airlines give you a price but finally , the end is you end that buying higher price trip for what you was told as a hook that has no ending prices . Finally I did it but am not happy about this manipulation of the online system . But I I do not know the details in the rear end of the online systems, I see only the front of my intelligent devise "

"Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better."