カンクンの五つ星ホテル

「Good 」

「This resort is truly a gem if you’re traveling alone. From the moment I arrived, I felt safe, welcomed, and completely at ease. The staff goes above and beyond to make you feel comfortable, and there’s a perfect balance between relaxation and social opportunities The atmosphere is peaceful but never boring—you can enjoy quiet time by the pool or beach, or join activities and easily meet other travelers. Everything is well organized, clean, and designed to make your stay stress-free.」

「Everything seemed very well looked after, with managers regularly walking through and maintenance staff always working throughout the property. I truly had the impression that every area was being carefully attended to. Thank you very much for taking such good care of us.」

「スタッフの方は、いずれも親切な方が多かったです。 一方、施設や部屋の質については、カンクン内の同ランクのall inclusiveホテルよりも劣っており、景色や海の綺麗さも、ホテルエリアに比べると、かなり劣るものでした。また、ベットのダニが酷くて、辛い思いをしたので、そこはぜひ改善頂きたいです。」

「Great stay. Great pool. Domingo and Erik were the 2 highlights of our trip. Domingo serves up amazing drinks at the SOS bar and Erik everyday in the boathouse gave beyond exceptional service. We ate everywhere on resort. Best spot was at license to chill. The 2 that require reservations were mediocre at best. The Italian place was good but the sauce was sweet when should be savoury. The steak house hostess was horrible and started our meal off on the wrong foot. The food was ok. The steak was a...

「The property is wonderful. Rubin, Cristina and Salvador were amazing, as well as the rest of the staff - everyone was so kind and accommodating. The food is good, rooms are beautiful, pools are great. We got skipped a couple of times having our room turned over but as soon as we alerted the staff it was taken care of. Sargassum is pretty bad right now so we didn't use the beach much. Would definitely go back to this resort!」